I am considering switching my service and getting new phones.Janah at the Simpsonville, SC store was incredibly patient and kind answering all my questions. And since I am a senior citizen who is also hearing impaired, I appreciated that so much!!!Thank you to this sweet lady who was so helpful and knowledgeable!!!!
February 2024
Mona is amazing and has awesome customer service! She helped us, and while we were waiting on a phone to update, she helped another lady and actually went out to her car to help her set up her phone to it like she needed. She was very patient as well as the other employees there. This location really has the best team!
November 2023
Carlos C. provided exceptional customer service in new device setup and data transfer. He’s extremely knowledgeable, professional and courteous. I highly recommend the T-Mobile location at Grandview. The entire staff was great!