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December 2023 by Barbara Mack
They didn't spell my ministry name right. They said it couldn't be fixed. I was very disappointed with the embroidery they did.
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December 2023 by Elliott Nichols
Outstanding
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November 2023 by Chris Chandler
To be honest, I've looked for other tailors that are closer to me...I live in North Charleston, Summerville is a little bit of a hike, and I thought maybe I could find comparable service closer to me. Nope, no way. All Alterations is super professional, does quality work, meets their deadlines, and simply said, the other tailors I've tried in the area are just sub par. These guys are worth the drive.
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October 2023 by Kristian Jones
To give this place one star is generous. I took my daughter’s HC dress there on a Monday. I told the lady HC was Saturday. She said she was full but she didn’t want to tell my daughter no so she would do it. I told her thank you very much and paid the money. She said to me come Saturday after 2pm. I said okay and left. I was a little concerned because the dance was at 7 on Saturday but I was thankful she could get it done. I pulled up to the shop on Saturday at 145. The shop was dark. I figured she would just be there at 2. Well 230 comes around and I’m panicking. I’m calling, emailing and everything. So by 330, I figured nobody was coming. I left and had to go find my daughter another dress. That’s wasn’t easy in the color she needed. So on the next Monday, I go to the shop and speak with the lady. I told her what she told me and that was to be there Saturday after 2. She said she is human and makes mistakes and she was very busy. She told me I should have looked at the door and saw she closed at 1 on Saturdays. I said why should I have done that? I went by what you told me to be here Saturday after 2. All she would say was she makes mistakes. So I asked her would she refund the money. She said no she doesn’t do refunds. I told her that doesn’t seem fair. She said I did a rush job for you and I did beautiful work. I told her none of that matters if we didn’t have the dress for the event. I told her she had my number if she noticed I wasn’t there before she was closing why not call me. She stated that she is too busy to call. I told her this just wasn’t fair and that I deserve a refund. She again just said she is human and makes mistakes. She also stated in all the time she has been there nobody has ever complained. I now see by her reviews that was a lie. I ended up letting her know I was gonna take her to court and she said go ahead, I am human and make mistakes. I tried really hard to reason with her but she refused. Needless to say I went right to the courts and filed a claim against her. All I’m going to say is PEOPLE PLEASE DO NOT USE THIS BUSINESS. I understand people make mistakes but they are supposed to correct those mistakes but she was not having it. She even said now your daughter will have another dress for the next time she has to go somewhere. Smh. Just ridiculous. I will gladly post the results after we go to court. Again, PLEASE STAY AWAY FROM THIS BUSINESS!!!Since you have responded make sure you let the court know you admitted that you made a mistake and told us the wrong day. You wrote nothing on my claim ticket. Your words said Saturday at 2. I went by your word! Which I have a witness that was there to confirm what you said. You made a mistake. Own up to it!! It happens but you should right your wrong. You failed to mention how you tried to keep the dress. Anyway, I will be glad to see you in court with my witnesses where you stated 2 on Saturday. See you then!
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August 2023 by Brigette Canny
Took my very large, very glamorous wedding dress here to get a bustle after another local tailor refused. I should’ve gone here in the first place. Prices were reasonable and it was ready for pickup when they said it would be. She also took the time to show my friend how to put the bustle together so it will look perfect for my wedding day! I’ll definitely be using their services again!
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July 2023 by Chloe H.
Brought my dress in to be hemmed for a wedding. She charged me double because I needed it sooner than she could do- which is fine. When I went to pick up my dress not only could they not find it but it wasn't ready. I left and came back to pick it up and some alterations weren't done. I took the dress with me since I needed to leave but they dress was still not hemmed to a good length. I paid a lot of money and was very disappointed. It was not work $120+
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May 2023 by Suzie Wilson
I’ve brought prom dress number three here for alterations and, as always, it’s perfect! I also bring my jeans, trousers and anything that may need a nip or tuck. I’m never disappointed.
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April 2023 by Hilary S
I only had a few weeks before my brothers wedding to get my bridesmaid dress altered. I found all alterations through a Google search and on a hope and a prayer just gave them a try. They could not have been more helpful or accommodating. They were professional, the craftsmanship on the stitching and hemline was impeccable, and they’re all-around nice people, too! I will bring everything I need altered to them in the future. Fantastic, fantastic work.
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March 2023 by Z “Mr.E3991” Hudson
I have been coming here for years. The service is great and results are always fantastic!
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December 2022 by Stefani Rosario
This family owned business is wonderful. They have excellent customer service, they are artists and make everything I give them look better. They have done so many different things for me personally & for our business.We weren’t sure we were going to be able to fix a pricy cost when we switched brokerages & they came up with great ideas created the fix, & everything came out so beautiful, sharp & professional.
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December 2022 by Catelyn H.
It's that time where I need to start getting my bridesmaids dresses for the next year altered, so I visited this place. The staff were very nice and accommodating. They offer both tailoring and embroidering services, while I didn't get anything embroidered, the staff seemed very friendly when working with other customers. This place has a fitting room to try on your garments and they will come pin the garment as needed. A nice touch was that this place had extra shoes, bow ties, and etc. in case you forgot to bring one. While this place did charge me a pretty penny, I trust that they'll get the job done right.
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October 2022 by Emily Ziobro
My mom and I dropped off my wedding dress and picked it up today , not even a month later !! She did a wonderful job and made sure it was exactly how i wanted it. We had went to a previous seamstress and ended up leaving with my dress untouched because of how rude and unprofessional the women was . When we soon after came here , the owner was so sweet and complimented me and my dress many times unlike the other place we went to. I would 100% recommend All Alterations to anyone needing any alterations !!
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October 2022 by Titra Currie
I am beyond pleased with the work on my daughter's dress for homecoming. I called on Monday October 10th because the dress had just come in and it was too long and too big in certain areas. I took the dress when my daughter got out of school at 3pm. The dress was ready Thursday at 3pm. The owner did an amazing job! I felt bad because it was a last minute request but we needed it for the game on Friday, the 14th. I will definitely use them again and recommend them to anyone.T.Currie
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June 2022 by Dale Usery
They are very reasonable and do wonderful work I suggested everyone take their tailoring and embroidery to them
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April 2022 by Latonya Davis
My dress was ready when the seamstress said it would be ready. The alterations were PERFECT! Highly recommend.
