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November 2023 by Jonathan Selman
The staff has always been pleasant. The assistant manager Lauren is amazing. She's gone above and beyond on more than one occasion to make sure that my eyeglass needs were met. I highly recommend this location.
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November 2023 by Phiara Moore
Monica was absolutely Amazing! She helped me maximize my insurance benefits and help me narrow down all my choices!! Lauren swooped in and made my checkout process seamlesss! Thank you ladies so much!!
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October 2023 by Sharon Conklin
Excellent experience at America’s Best N. Main in Summerville. The Doctor accomplished the perfect contacts in one visit and was very easy to talk to. Finally! I’m back to reading, cross stitching and drawing again after two years of mess ups from other places. Highly recommend!!!
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October 2023 by Anne Martel
From the moment I walked in the door everyone, from the receptionist to the tech to the doctor, was friendly, efficient and knowledgeable. This was my first time at this location and I will not hesitate to come back and to recommend it to others. Thank you America’s Best in Summerville!
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September 2023 by brandon johnson
America's Worst1) First they call me the day before my appointment that I made two weeks in advance to try and reschedule me because it cut into their lunch. Keep in mind this is the second time they've done this. I said no I requested off from my job to be here I'm not moving my appointment.2) Fast forward to the day of. We're 11 minutes late because we had a death in the family LITERALLY THE SAME MORNING. I even called them to tell them I would still be coming. They said no they would not see my disabled father even though I put in the appointment that he had mobility issues and filled out all the paperwork online. The 11 minutes had countered all of the extra time that it was going to take to see him.Then as if that wasn't enough, the manager begins to give me a lecture about how this is why she tells people to make their appointments on time. I told her not only did I call but I had a death in the family which is why we're late. She said the doctor won't be able to see you and that was the end of our conversation
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September 2023 by lauri lamenca
This was a great experienceMonica the GM. Vicki the tech and Kay the sales person were awesomeI visited this store 2 years ago and the staff you had at the time I said I would never go back. BUT……. This group of women were awesome. They were nice, helpful, caring, and pleasant to be around. The store was clean and seemed very well put together.Thank you ladies for taking care of me. I will be back and I will share my experience with others around me.
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August 2023 by Lekisa Coleman-Smalls
Kay at America’s Best was amazing. She is very knowledgeable and she helped me find the best deal for me. Everyone there was inviting and warm. It was a great atmosphere. The Optometrist was awesome!! He made me feel so comfortable and didn’t rush me to make the decision while conducting my exam. Definitely will be back next year!
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August 2023 by Kirstie Green
I am very dissatisfied with the poor customer service my daughter and I received today. The receptionist was very rude. She denied my insurance before getting approval. After I stated that I made my appointment online and listed my insurance, she then yells in front of the store to ask the manager if they accept my insurance. After being told no, she continues to work and doesn’t apologize for the inconvenience or anything. We walked out, I tried to call to speak with the manager concerning her behavior, they then put me on hold for 20 minutes, and never returned to the phone. I will never waste my time with this company again.
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August 2023 by Shelby Landrum
I got my glasses rather quickly but I predominantly wear contacts. I got an email asking me to give feedback on contact lenses I still hadn’t received after a few weeks. I was pretty upset but the manager made it right. I mean, They can’t control shipping. The optometrist did such a great job and was very patient, professional, & understanding.
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July 2023 by Jamie Davis
I visited the North Main St, America's Best in Summerville, SC. I'd gone in a few times prior, browsing for frames. I had the most pleasant experiences with everyone who works there. From the shopping for frames, to the scheduling the appointment, to the shopping for more frames, to the actual exam, nothing but courtesy and professionalism from everyone involved. My glasses are perfect and the follow up phone call a week later was much appreciated and the icing on the cake. They will get all of my business for my eye care.
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July 2023 by Camille Lantz
Lauren was absolutely amazing and took great care of me. Everyone at Americas Best in Summerville is so kind and is there to get you in and out (which is so appreciated!). My appointment which included an eye exam, contacts, and glasses took under an hour! Highly recommend this great group of women!
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July 2023 by Michelle Pritchard
Customer service was not good at all. I called and had a manager hang up in my face.I I had her manager apologize, but to me, that wasn't enough. The doctor i've seen fit me in And she was very polite and did her job well.
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July 2023 by cindy velasquez
Lauren and all the other ladies are awesome and helped me pick out several pairs and with the exchange of a pair. Will be definitely be coming back.
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July 2023 by savanna swan
Lauren was a great help and was constantly having me laugh the whole time during my appointment! They greeted me as soon as I walked in the door and I was in my appointment quick! I’m not sure if my doctors name but she was amazing as well! I love coming to this location because they do treat you like family :)
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July 2023 by Nathaniel Bialek
Monica was amazing. She was so helpful, professional and knowledgeable. I have GVS insurance, which was new to her and the store and she spent so much time on the phone figuring out how my insurance applied. Please thank her again for me. She is a true credit to your organization and a wonderful patient advocate.
