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December 2023 by Melissa Knight
I recently had the pleasure of working with Jack, the leasing agent at Arbor Village Apartments in Summerville, SC, and I can't say enough good things about him. From day one, Jack went above and beyond to ensure that my leasing process was smooth and stress-free. His professionalism, knowledge, and dedication to meeting my needs were truly commendable.Even after moving into the apartment, Jack continues to be a reliable source of support and assistance. He always responds promptly to any questions or concerns I have and provides valuable solutions. His ongoing commitment to helping residents is truly exemplary and makes living at Arbor Village Apartments an absolute pleasure.In addition to Jack's exceptional service, the apartment complex itself is perfect for families. The grounds are beautifully maintained, creating a welcoming and attractive environment. It's evident that the management team takes great pride in ensuring the upkeep of the property. Moreover, there is a genuine care for the tenants' well-being, fostering a sense of community and making it a great place to call home.I highly recommend Arbor Village Apartments to anyone looking for a family-friendly community with outstanding customer service. Ask for Jack when you visit – you won't be disappointed.
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November 2023 by Micah Flodin
Justin was amazing. Very through and professional!
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October 2023 by Painting with Martini's and a Cat
The Maintenance Team is very knowledgeable, supportive, timely, and always respectful when entering your home. Thank you both for all you do!
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September 2023 by Evelyn M. Somers
Justin is fabulous! He was courteous and efficient, fixing my Mom’s (B. Dealy) faucet in record time! Great asset to Arbor Village.
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September 2023 by Nicole Grossie
Huge shoutout to our maintenance supervisor Justin for always GETTING IT DONE every time and with such a great attitude. I put in 4 different service requests yesterday and he communicated effectively of when he would handle things and all of them are completed. He’s very professional, efficient and always makes you feel like your top priority. Arbor Village and American Landmark are lucky to have him. Thanks for all your hard work my guy!
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September 2023 by Ray D.
Jack is attentive and acted fast, even with a holiday weekend holding us back, to get us moved in on time. The Summerville area is growing quickly and finding something with some space and a great layout for a decent price is nearly impossible. We loved the lower start fees, no security deposits, and overall value for what you pay.
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September 2023 by Tami Davis
I would not even give this place a one-star if possible. My family and I moved in last summer 2022 and had issues from the beginning. The upstairs unit had a bad leak prior to us moving into our unit and due to a negligence maintenance team, our apartment became a breeding ground for mold. Three complaints about the moisture and mold in the apartment including how sick we all were and the fact that my minor daughter's doctor advised her not to go back to the apartment after reading the mold report and doing an exam on my daughter. We had no choice but to move out of the complex. We asked twice to be relocated to a different unit due to our illnesses and it never happened. Stay clear of this place!! Rent is way too high to live in those types of conditions.
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September 2023 by Daniella Maldonado
Huge shoutout to Jack & Shantrice for making my move in process simple & easy! They were both very professional & provided me with all the info I needed to make it happen. Would definitely recommend moving here. Everyone is very friendly & apts are beautiful & spacious.
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August 2023 by Victoria Mack
The A/C in my apartment went out again today. I went to the front Office as soon as they opened and had a ticket put in. Justin came and tried 3 different things and was finally able to get it fixed! With the way the heat index is set up, I greatly appreciate the fast service.
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June 2023 by Jasmine L N Sanders (ReallyJazz)
For a first timer living on my own I’ve been learning a lot. Especially with what I can/can not do with the appliances in my apartment. All thanks to Justin the maintenance guy for showing & telling me how to properly use them.
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June 2023 by Alexander Hayes
I lived at Arbor Village for over 2 years and right at the move in we had issues, our central ac leaked constantly even with numerous work orders, the upstairs neighbors flooded their bathroom 3 times and it leaked through our ceiling and bathroom light fixture. The leaks and constant issues with our central ac unit caused us to be living with black mold even with notifying them multiple times. And over half the time we lived there we could use some of the amenities such as the outside fire place the playground for the kids isn't safe the ground is uneven kids are constantly falling. Then don't even get me with the shooting there about 5 months back up at the pool. They had to replace most the furniture and if I'm correct their are still bullet holes on the pool shed. I would not recommend dealing with these people and living here.
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June 2023 by Cynthia Martas
Our leasing assistant Jack is a gem and an asset to this organization. He meets every expectation daily with a smile. It makes my daily walk to the mailbox and stop at the office for a vanilla latte fun. Everyone working is friendly, but Jack has become this seniors friend. We are all lucky and grateful to have him.Best regards,Cynthia M
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May 2023 by OT Ford
Trice has been very helpful with providing as much information needed, in order to make my stay at “Arbor Village” a safe, comfortable, and welcoming one! She was very responsive in returning my phone calls, and informative with any questions I had!
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May 2023 by Michele Bouie
Big shout out to Justin our one and only maintenance professional! I haven’t been here long and since meeting him in person I have a better sense of respect for him and his job. He takes pride in making me feel like my apartment is my home and for that I give him 5 + ⭐️’s.
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April 2023 by alexis chinners
I just wanted to come on here and say how great my time has been since I’ve moved in to the arbor village community! The office and the maintenance staff have been absolutely amazing ! Anytime I have had any issues with anything in my apartment Justin who is apart of maintenance has been so quick and helpful to fix any problem . I absolutely love the area and the staff and thank them for all they do !
