I went into the branch located on Dorchester Road, Summerville SC. Amy, the teller, was condescending and arrogant. Considering this was an error on Truist behalf, I would have expected them to be apologetic not condescending and rude.
September 2023
Please work on consistency. I went in for a notary and had been for a year in a half. For the first time, I was turned away. Please do better as I have had my time wasted waiting to be seen when I could have gone somewhere else. Please also publish the policy so it can be easily found.Normally drive thru customer service... read full comment
September 2023
Went to deposit money and this teller named Amy was super rude and at the end farted at the end of the transaction. It was utterly disgusting and smelly. Never going again they lost a customer
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
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Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages