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August 2023 by Lauren Adderley
This is the best tire place besides Firestone by Northwoods Mall. Mr. Alan gives exceptional customer service. He goes above and beyond to help people. I have never had any conflict with the employees, service, or prices at BJs. Mr. Jeff is also very awesome and he has put on more than one tire for me. These guys are wonderful and I'm so thankful to have such a great time nearby to help out when I'm having tire troubles. Thanks, Summerville BJs Tires team, for all that you do!!!
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July 2023 by bruce spires
Dumbest tire shop ever can't touch your tire if u didn't buy it from them won't even patch it
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February 2023 by Jaimie P.
Anna g is the most amazing woman I have ever met she took the time to attend to alll of my needs she truly is amazing and she definitely deserves to be recognized for her work performance. All around wonderful!!!!!
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January 2022 by Philip R.
I have always enjoyed shopping at this store over the years when I both lived in Summerville and/or would come to visit a relative and friends. It has always been easy to shop there and then drive over to the gas station to fill up my car. BJ's Wholesale Club has consistently been among the cheapest locations for fuel prices in Summerville. I would really like to give a shout out to the Tire Department. As I no longer live in the area and was visiting for a family function, I needed to have a tire replacement completed due to a tire being blown from unseen debris just before the Westmoreland Bridge on I-295. After visiting several tire replacement shops, I was unsuccessful in finding a shop who either had a replacement tire or one who could complete the work the same day. After visiting BJ's Tire Department, that problem became a non-issue as the manager on shift was able to find a tire and have the work done within an hour of arrival. Once his technician came in, the technician took over while the manager finished the paperwork. All of this was completed in a timely fashion. The manager essentially was looking for things to do and I was that thing. Nevertheless, he was able to help me and did so kindly. By going to BJ's, I ended up saving around $35. If you need car maintenance and even a tire replacement, go check out BJ's. If you do, I advise you to make and appointment as I simply got fortunate by coming at opening...or you can do that. Go check them out!
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April 2021 by Mark R.
A member for a bit now, and still wonder why there is a cart checker at the door, Don't trust your customers? This actually is the store calling their customer thieves as they approach the door. Unless proven innocent.
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March 2021 by Leisa C.
The customer service at the wholesale club is fantastic. Good prices at the auto care center (jockey court), but the older white guy has a nasty attitude, seems annoyed with customers' questions and it seems a little bit discriminatory.
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November 2020 by Boss L.
The bakery is now claiming since Covid they can't write on the cakes! But yet they barely wash they hands after touching the door handle to the cooler! They don't wear gloves unless a customer is present! So how can they be concern about returns when your touching cakes and cookies with no gloves? The cake isn't moist anymore! Taste burnt, and you can see it! The crazy part is I asked for one out the cooler, so I wonder how long it's been in there compared to the ones on display! Which is the reason I never buy the display! Waste of $14.99! I will be contacting cooperate with this and pictures!
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June 2020 by Brandon Stancil
The tire techs and managment are slow and only have 4 appointment slots. You can not go here and expect to get ANYTHING done without a appointment
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June 2020 by Anthony S.
My wife and I went here and decided to get a membership. The employees were polite and professional. It was also clean inside. This store is similar to a Costco and Sams Club but probably a little bit smaller. They have a wide variety of bulk foods, electronics and clothes to choose from. They also have a liquor store and gas station on site.
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May 2020 by Kelly M.
I've never had a problem until today. The poor cashier needed help 3 times for 1 customer- it happens. The line was all the way back to produce & everyone was pretty* patient. The "management" or person to help the cashier was awful. She came over 3 times, but the problem wasn't resolved. She should have stayed until it was. I had my items on the belt for 15 minutes & watched tons of people behind me get checked out. I walked to the service desk & asked if someone could please help the clerk. "Someone will be right there." Nope. I packed everything back into my buggy, pushed it to customer service & left it there.
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May 2020 by Andrea M.
My rating is not reflective of BJs as a store, they have a great assortment of items, at reasonable prices. My complaint is about the person who checks the receipts as you exit. We purchased five items; when I placed the receipt on the table she came to the cart and searched for each item, to make sure we had everything. I've never seen that done as many times as I've shopped there. I waited to see if she searched everyone's cart. The next customer behind us had a cart full from top to bottom. She didn't even look, just signed off on the receipt. The next couple, cart filled to the brim, she signed off again. The difference, they were white. I have had it with people who think that if you are non-white, you are stealing. If I had the time, I would have complained to the manager, but chose to use this outlet. The person was elderly and has brought her personal prejudices to her job! She needs to be counseled on her behavior. I'm sure others have noticed as well.
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March 2020 by Rick Collier
Great service and knowledgeable staff. Didnt try to sell stuff I didnt need. Straight forward about tires.
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March 2020 by Kassy F.
Honestly this place neeeds work. Number one they refuse to get the scan and go feature Sam's club has..... which is annoying because most BJS do have it. Number two every time I come here and get home at least ONE of my produce or grocery items is all wilted and bruised or funky tasting. The prices here are on average 2-5 dollars more per item than Sam's which adds up quick. Also they have little to no variety at their store. I paid for the year, it was cheap (25$) and I'm too lazy to go up front and get a refund but when my year ends I definitely won't be shopping here anymore.
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February 2020 by Thulie Beresford
Excellent service
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February 2020 by Karen Kuykendall
Always fast reliable tire and propane service.