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March 2024 by Candice Preston
Always love
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March 2024 by Suzanne Randall
Used their app and ordered for early pick up. Arrived at specified time and the food was ready and perfect.
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March 2024 by Michele Asberry
Very disrespectful group of employees working 3/14/2024 at 7:15pm. Female ignored me right to my face and walked away without a single word, even after saying excuse me loud enough for her to hear. Very very lazy!!
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March 2024 by Jason Peterson
Great
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March 2024 by Tina F
Super clean amd staff is amazing and
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February 2024 by Ashley Benardo
Today's visit to Dunkin was a complete disappointment. As a loyal customer, I always look forward to my NO ICE Carmel & Toasted white chocolate Machiato with 2 extra shots added, along with 2 donuts and a pup cup. However, my experience today left a sour taste in my mouth.As I pulled up to the window, I overheard the employees and the manager on duty making fun of my order. They were saying it made no sense to not have ice and even laughed when I mentioned that I don't like my drink watered down. I was shocked and taken aback by their unprofessional behavior. It was as if I wasn't even standing right there in front of them.I called the manager after leaving and unfortunately, she didn't answer. I had to leave a message expressing my disappointment and also made sure to let her know that I will be contacting corporate to address this issue. It was unacceptable and completely disrespectful. I will not be returning to that location and will make sure to spread the word to everyone I know.It's disheartening to see such behavior from a company that prides itself on customer service. I hope this is not a representation of Dunkin as a whole.
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January 2024 by Tabitha James
Got my latte ?
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December 2023 by Erin K
Unprofessional staff.
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December 2023 by Patricia A Stent
So far I only use drive thru,so no comment on atmosphere.
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October 2023 by daearz77
This is the only reliable Dunkin in three counties. Excellent customer service! My order is always done right and they are fantastic!
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October 2023 by Alexander Trask
I’ve been coming here for several weeks now and during that time, they’ve only made my drink incorrectly once. The doughnuts are soft and fresh, sometimes I get a sausage biscuit and that is always hot and fresh as well. I usually come through around 7am or 9am, and folks in the drive thru are friendly and fast.
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October 2023 by Robin Deason
We went in the mid morning and got a dozen donuts to go. The donuts were stale. The only ones fresh were the pumpkin spice cake donuts. Pathetic for price! Get your act together.
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September 2023 by Jacqueline “Jnev” Neville
My only complaint is why don’t we have more Dunkin’s in Summerville?!
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September 2023 by Lowanda J.
This Dunkin' is conveniently located near the Aldi on Dorchester Rd and Ladson. It's easy to navigate in and out. It's always clean when I go. They have fast service, but they are hit and miss with customer service. There are days I go and walk in and no one says a word. Their other days I go in they're friendly people that say good morning. They have messed up my order a few times. The orders I place are through the app which should make it very easy to get correct and I have gone to pick up my order, leave and reach in the bag to eat on the way to work or wherever I'm going, and discovered that I have the wrong order with my name on it. This was very inconvenient one morning when it was raining cats and dogs and had already gotten wet and had to return to get the correct order because I ordered a turkey sausage croissant and was given ham which I do not eat. You can't go wrong with the donut selection however the drinks are not always made to order. Sometimes they are right on target and other times they are way too sweet. So, I do believe the people need a little bit more training with prepping the orders properly.
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June 2023 by Nancy Moore
Ordered online and drove through to pick up. They put the donut in the bag so the chocolate stuck to it and most stayed in there. My sandwich is all askew, and I got no straw with my drink. You know what my first sip was? Melted ice water. Thanks Dunkin for wrecking my first breakfast in my new home.
