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November 2023 by Rev. Angela Ford Nelson
Kevin is an excellent manager. Very personable and professional!
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October 2023 by Jenna Pein
I rented a unit short term at this location and always thought the staff was friendly and attentive. If I need a unit in the future I'll definitely be back!
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August 2023 by Stephen Harris ..
Setting up the unit rental from the paperwork to viewing the location and unit all went seamlessly. Kevin Collette, the on-site manager was very helpful.
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August 2023 by Brooklyn Zetting
Kevin was really friendly and helpful! Also the best-priced units I could find in the area. Glad I went in-person so he could explain some key parts of the agreement, which helped me prepare my unit a little better. (I had not even considered the possibility of mold from the humidity of South Carolina, and he made me aware of that possibility).I recommend purchasing your locks and mattress bags from the store because they are about half the price of anywhere else!
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August 2023 by John Schulze
Ashley at Global provided me the best service. Had a door lock problem and she was on top of it in short order. Great example of what customer service should be like. Keep up the great job.
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August 2023 by Dale Nozworthy
This was a great storage location for me and Kevin was very professional at getting me in and out with my lease. I would definitely recommend this location to anyone looking for storage space!
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July 2023 by Louis Antonucci
Had to move out of the storage shed I has in because they sold the property. New place is clean and is secure and I'm getting a free month for moving there that is a good deal.
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July 2023 by Brian Dorminy
Kevin was amazing! He really went out of his way to accommodate me...couldn't ask for better customer service!! Highly recommend
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June 2023 by Mara “Evie” Sholette
I had a great experience getting a unit with Global Self Storage on Old Trolley Rd. It was very easy to make a reservation for a storage unit online and pick a day to come in to the office to finalize paperwork. Kevin was incredibly helpful and explained everything in the terms very clearly. There were no fees that came out of nowhere and I feel confident in my understanding of the pricing structure. The whole process was super quick and easy. It is very helpful to have a kiosk on site for if you have account needs or questions outside of regular business time, as it allows you to contact customer service. The lot is one direction for traffic and that feels very safe when getting or storing your items, as you only need to keep an eye on one end of the drive. I would absolutely recommend them to anyone I know. It is a great value for the price!
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May 2023 by Chad Nishimura
Kevin was great in helping me navigate some changes to my account and highly recommend Global Self Storage at either the Gum Street or Old Trolley locations!
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May 2023 by Diana S.
Kevin is so nice and willing to help in any way possible. He is even managing two stores at the moment while looking for someone to manage the other store, and he’s still very kind and has a great sense of humor.
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April 2023 by Mary beth Elam
Kevin is the nicest person ever. So helpful and professional. His kindness was like a breath of fresh air in our society where people are too busy to be nice. He enjoys his work and he likes people. Excellent service!
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April 2023 by AirF0rceD
Great prices, Kevin in the front office was super awesome, super on top of things despite running a one man show at the time. Great signup experience!
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April 2023 by Alicia Rahiem
He was wonderful and so helpful. I have a full understanding of the rules. Great service.
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April 2023 by Shane Schwegel
My wife and 2 small children got trapped behind the gate for over an hour due to keypad malfunction, with no help on a Wednesday during regular business hours. She called both numbers, no answer, no one in the building, corporate got a hold of them and said they would call her and still nothing. They were trapped for an hour before we were able to get her out (she contacted the police) but even then the entrance keypad was also malfunctioning. Still nothing hours later from the manager over a serious safety concern.