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January 2024 by Chris G.
clean store, but never have gotten so much out of date food from a single store in my life. check your dates. ice cream I purchased 3 days ago actually expired over 2 months ago, and it's not just a failure of the store staff to rotate stock properly, this ice cream came from their warehouse out of date. I know this because they sold out of this brand a month ago for a short time.
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May 2023 by Tom G.
The worst service in deli of any grocery store in the entire world. One worker waiting on entire deli at both ends. 35 minute wait for 1 pound of $16 corned beef. This is a regular occurrence. They can say they have a worker shortage but Publix and Harris Teeter right up the road don't have that problem.
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March 2023 by Brenda A.
Overall, this store is ok - unique items that are fun to buy and eat especially in the bakery, smoked meats, deli and coffee bar. Even the produce is fun to look at and they have bulk items and an interesting spice area. The floral department is one of the better ones in the area. BUT BUT... here is the main issue. Something ALWAYS scans incorrectly. Every single time. So I finally looked on their website and they have a Scan Right Guarantee. If your item scans incorrectly, you get it for free. Well, I have never been offered this before. I have to go to customer service and get the refund but I have never been offered the guarantee. So.. I recommend you pay attention to your receipt and the scan price. Enforce this policy against them! I fully intend to do so. It will be only way that they straighten this super-irritating problem out. I don't want items for free.. I want the posted price.. and I don't want to have to go to customer servcie after the fact to get it. Good luck.
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February 2023 by Paul E.
Great place to have a beer and grocery shop. Every employee is very helpful like it should be.
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January 2023 by Mike H.
This is a grocery store that I have tried to love, but just can't. I have thought of writing a review sooner, but decided to give the store more time. After six months of nearly daily shopping at this Lowe's, it's time. First of all, Lowe's is an EXPENSIVE grocery store that positions itself in the top tier of grocery outlets in the area. That is all well and good. If you shop here, you accept that. The problem is, it does not operate like a top tier store. The first thing that hit me six months ago, was that for such an exclusive grocery store, the staff didn't fit the bill. With a few exceptions like Sue and Nathan, the staff consistently comes off as unmotivated, tired, uninformed, and disinterested. There is no "hustle" from anyone. Smiles for customers are rare, and even then seem forced. Multiple times I have asked employees for information on where to find items, or if an item will be coming in, only to be met with, "I don't really know," "I'm not really sure," "Maybe you can find it on Aisle 5, but I don't really know." In November I asked a member of the meat department if it was possible to reserve a fresh turkey for Thanksgiving, only to be told, "I don't know if you can reserve one or not. I don't even know if we are getting any this year." Of all the departments in this store, the personnel in the meat department are most in need of a shake up and a shape up. They come across as a bunch of arrogant, loud young men who are there for jokes and fun with each other, but not to serve the customer. One one occasion, I was not able to pass my cart down the aisle, because they were putting meat out while one of them was repeatedly kicking someone's baseball cap down the aisle oblivious that a customer was trying to pass. They also act as though it is an inconvenience for them to do a special cut of meat for you. On one occasion, I asked for a thicker cut of steak only to be told, "The ones that are already packaged are all pretty thick." There is literally no professionalism in this department! Besides issues with the staff, there are also problems with items being properly labeled and priced accurately. Be careful buying wine, since many of the labels that show the wine's rating are actually for different years than the one being sold on the shelf. Another recent incident had identical bottles of champagne with two different prices. The ones in the chiller were marked $11.99 each, while the ones in boxes right next to the chiller were marked $9.99. Checking my receipt at home, I was charged the $11.99 price. Finally, the Chicken Dance! For some unknown reason, the staff in the deli department is required to occasionally come out from behind the counters and perform the Chicken Dance. I'm not sure if this is supposed to be amusing or entertaining, but I assure you it is not. It is, frankly, annoying. I'm shopping at a high end food store, not a children's playhouse. And, I'm willing to bet the employees who have to perform this foolishness HATE it! But, it's an example of what I am trying to convey: This is a high end grocery store that has a staff and policies that do not live up to that high end, exclusive, professional goal.
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January 2023 by Minta P.
Excellent perimeter shopping, especially if you have a Lowes Foods card. -You also get points that can be used towards receiving money off of gas.- That being said, ironically I have been disappointed quite a few times by the lack of fresh veggies options. However; the seafood, meat, and bakery options are all amazing. -I don't use the deli but when walking past, it looks like it has plenty to offer.- The beer and wine sections are large with lots to choose from, and yes you can purchase a beer or coffee during shoping if you'd like. The staff always seems in a good mood and like they genuinely want to be there. The Lowes brand items are less expensive but do not lack in quality or taste, and the company does a lot to give back to the community. While some may say you'll pay more for groceries here, the cost of groceries are constantly increasing these days everywhere. I say shop wherever makes you happy.
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December 2022 by Holden M.
Lowe's foods is ridicules. It's a good theme park. You can order a drink while you shop from the beer cave. All products you expect st other groceries are available at Lowe's.
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April 2022 by Lowanda J.
I about 50/50 when it comes to Lowe's Foods. The store always draws you in with their beautiful flowers and herbs surrounding the outside area and the displays inside are appealing. They have a great selection of everything, but overall very pricey. I do love the bakery. There are plenty of cakes, in various sizes and flavors to choose from. And their cookies are muy delicioso! The fresh bread selections are also tasty. There is a bar area that seems pretty busy at times. I've always thought this was a different concept, but it works. I've never ordered from the deli area, but they look like very good meal choices available as well. I will say that Lowes has great discounts when they have a sale. If you have time to scroll, take a look at everything because you just might find a deal.
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March 2022 by Tima Dotson
Purchase the wrong meat and requested to return and the young lady had an attitude. First it's your job to take care of customers. This will be my last visit.
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March 2022 by Jessica Ameljanczyk
I've stopped getting gas here - the kiosk is so insanely slow it's like they're using dial up. Because the car needs to be off, it gets very hot in the time it takes me to scan my rewards card, enter my payment information and pump the gas. There is no reason for it to take as long as it is does. It is really problematic when I have my little ones with me and it's a shame because I love the gas rewards program. It is perpetually empty though it is located at a busy intersection - the painfully slow process of taking payment may be why.The grocery store is great. Love the grocery store. The gas station - not so much. I've shifted most of my shopping to Harris Teeter for their gas rewards program, but still visit Lowe's for a few specialty items once in a while.
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March 2022 by justin hofelich
Better than Walmart hands down
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November 2021 by Boss L.
Don't let the nice, clean, organized store fool you! The workers are not friendly as they should be, customer service sucks and some departments don't like washing their hands and using gloves! If the bread maker uses gloves for dough and the sushi lady can. Why can't Rachel in the bakery wear it? She wipes her face at times, and will continue decorating the cakes! No gloves. Leaves from the cake station and helps customers only to go back to the cake she left on the counter Not covered! Not to mention no hair nets are worn! One baker dropped the boxes of cookies and picked them up and placed it on the counter! Washing hands before putting on gloves is a plus and changing it after each assignment should be important!
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October 2021 by Cass O.
I am from out of town and visiting a friend who always comes here. She tells me all the time how amazing the coffee is. I was very excited to try it! I got an iced lavender latte- amazing! I can't wait to try it again!
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September 2021 by Sharon W.
I have come to this store for over about a year ... I have had bought a wine cup maybe 6oz and a person can by a beer cup and have large and 2 of them and I can only have 2 small glass wine .. how far is that .Brad told me I can't by a Ttruly 24oz when I have had these many times sitting at the bar... I wanna know How can I buy two glasses of beer and the truly not be excepted though
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June 2021 by Mark P.
All of the other Lowe's locations in the area have lifted the "ban" on walking around with a beer or glass of wine except for this one... Seriously! Stop imposing unnecessary restrictions! It is one of the only reasons people go here. It certainly isn't for the bargain prices!!
