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“Absolutely loved the staff!! Super friendly, knowledgeable, and great with animals!! Took my oldest dog in for a nail trim. They were great with him! Fast too! Will definitely go back!!”
“Dog wash station is so clean and orderly compared to the other one on Dorchester Rd. It is well lit, maintained and had all of the pieces for a working order experience. Groomers loop and belly band available. Working and easy to operate blow dryer. Combs and shampoo table were clean and organized. (I brought my own but still.) Towels did not stink and were not terribly stained. (Again I still brought my own.) Tub was sturdy and secure. Grooming table was also acceptable and had a loop available.
Store is clean and easy to navigate. Staff were quiet and helpful. Great store!”
“Honestly, I used to love going to this store and shopping. I had several incredible interactions there. However, now going to this store is different. The employees have an attitude that if you try to ask anything, you should watch out if you might cause them to have to work. The nastiness will not subside. I am updating this review because today Andrew reached out and has done everything he could to make things right. This is definitely more the store I remember. We appreciate the effort.”
“Wow! I am so glad to have found this groomer! Wyatt looks fabulous! Erin was so kind and I could tell that she made sure wyatt was happy the whole time! Thank you again to everyone at All is Well - He can't wait to come back!”
“I know Bre and her rabbits very well! The rabbits are beautiful, have excellent pedigrees and are incredibly well loved and cared for. Bre will go to any means necessary to ensure that her rabbits are healthy and well socialized. 100% recommended.”
“They are extremely kind , friendly and caring to the animals. I am very grateful that they have found homes for my foster kittens, Leo and Shadow. If anyone is looking to adopt, this is the place to go.”
“I went to PetSmart grooming at Azalea Square. First they called cause I booked the appointment online. This was my first time using the service. The groomer whom called me was very in tune with my pets need. She asked me lots of questions about the dog and the care I wanted her to have.Confirmed the appointment and went in. First time ever I have been to a grooming salon where it did not smell. I was happy. Every single groomer greeted me with pleasantry and a smile. Asked me exactly what was needed and felt very comfortable.They did not try to sell me anything and were very clear with everything.I received a phone call when she was ready. The girl that groomed her said she was such a good dog. That has never happened! All I ever got was complaints that she is too vocal. She is a dog for Pete’s sake!They gave me the receipt and I asked a few questions about boarding places around. Just moved here. The one groomer said give me a minute to think and I will get information from my friend whom uses boarding. Go and pay up front and come back for Poppy and I will have some ideas for you. Wow…customer service that is so not present today. Within less than five minutes she had all the info for me and out came my darling little Poppy..fresh breath and fresh groom. I cant say enough praise for all of the groomers at PetsSmart.I wish I could remember all of their names because they certainly deserve recognition. Thank you,thank you,thank you! I found her happy place and mine too! It was worth thee little bit of travel I had to do to find them. I would give them limitless stars for everything. Thanks for welcoming myself and my Poppy to a great experience.”
“I needed to get some flea meds for our cats and found this place close by. I think this place is fairly new and it had quite an array of selections for all sorts of pets.
They had a professional bathing section and an aisle of cute bunnies and rabbits. The lady that helped me was very informative and knew her stuff. She got me signed up for their rewards and told me about some holiday deals. I do think their prices are a bit steep, especially for cat snacks and the flea meds I’ve seen on Amazon for cheaper but I get it. I really did like their variety of cat snacks and toys so I grabbed a couple of those items as well. Nice people, nice pet store.”
“After being turned away from petsmart for some matting on our dog, we went straight to Petco the same day, and they took her with no problems!!! Her cut turned out great. Thank you, petco we will use for now on!!”
“Very nice respectable employees. Clean store. With in and out in less than 15 minutes, informed me of everything they doing before and everything they did after 100 stars for me.”
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“Such a good place!! Everyone was so great especially Mia!! She was so helpful and informative! Love working with her and will definitely be back for all of our puppy supplies! So excited to bring home our new puppy!”