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February 2024 by jessi nava
Been looking for hamster and the had many and very healthy hamster ?
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February 2024 by Alyssa Schafer
Friendly staff, however the prices are a bit much! Way more the target down the road and the grocery stores....chewy is cheaper too, so get it shipped straight to you for less. Not impressed. They also seem to be out of things a lot.
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January 2024 by Paige W
Always nice people and we'll stocked supplies!
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January 2024 by Kristina Jimenez
I brought my Maltipoo here who is from a rescue. HORRIBLE HORRBLE JOB!!! I asked them to keep his hair long and they shaved him and cut all his whiskers. He can’t even move he’s been so traumatized. You don’t cut whispers especially a rescue animals who has already endured so much trauma. So horrified.
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January 2024 by A sailor and his dog SlyKnight
My little Abby has been black balled from PetSmart grooming because she showed signs of aggression during a grooming session in Georgia, I would blame the groomer at that time other groomers from California to South Dakota say how sweet she is.I am not a happy camper at this timeGoodbye PetSmart
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January 2024 by Renee Morton
I took my dog dizzy to have his picture taken with Santa. It was a very easy process. There were not a lot of dogs or cats waiting in line. In fact, the person ahead of us was finished and we walked right on in. Had our picture made and we're out.
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January 2024 by Jennifer T.
I've had such a wonderful experience with the grooming team at this PetSmart. They are so kind and accommodating and my dogs always look really great.
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December 2023 by Renee Legette
Had everything I needed and more.
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December 2023 by Linda Warren
Helpful staff.
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December 2023 by Catibra Burns
I drove all the way to Somerville to pick up clippers that I was told on the phone was available. Once I got there, the representative Taylor stated that the clippers were out of stock but this was only after waiting about 10-15 minutes for someone to get them from the stockroom. The ticket on the clippers at the back of the store for availability shows that there was one left. UNACCEPTABLE!!!
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November 2023 by Jennifer Hallex
I take advice about what to feed my dog from an actual vet not a random worker harassing people in the pet food aisles. Also, employees (Suzanne) should be trained to never put their hands on a customer. Never ever. The cashier was nice but that was the only positive interaction we had.
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November 2023 by brandi bishop
They have live reptiles, amphibians, fish of all sorts, occasionally cats, mice, guinea pigs, snakes, birds, lizards, geckos, etc. Also have a large stock of everything you could need, also a pet clinic, grooming, make your own pet ID tags via engraver, live feeders, pets welcome, The staff is always really friendly and the loyalty program has good discounts. I come here frequently for live feeders for my reptiles and the selection is pretty good for that.. crickets, super worms, fruit flies, and dubia roaches. They charge too much for them but they are reliable on the stock almost all of the time. I feel like the prices are too high on most of their items though. Also there is typically a decent wait in the line to checkout.. but I guess that's because the staff is very helpful and doesn't rush you through. There is a plot of artificial turf outside the store for the doggos to do their business which is a cute touch. They keep that clean so never a smell?If my review helped at all, please consider giving a thumbs up. I appreciate ya!
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October 2023 by Pamela F.
I love PetSmart because my Dog and Cat love their food and supplies. I love the idea of them taking Animals from the pound and trying to find homes for them. I lost my almost 21 year old Dog back in June. I was on the phone with a Johnathan at the Corporate Office. I was ordering some Cat Food and mentioned that I lost my Dog and only Sister in one week. Well yesterday I was sent a Dozen of Pink Roses from Chewy.com. I nearly cried when I opened the box. I have always shopped there and will continue to for my Cat. They really have Angels that work in their Stores. They will always be my Number 1 Store. I promised my Dog when I had her put down that I would always support Chewy and the Animal Shelter in my local Neighborhood
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October 2023 by Sarah Stuart
They have new fish tanks and they look amazing! The staff are friendly and their selection is good
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October 2023 by Daniel Schroeder
Very average visit, not a bad nor good experience. Could have a couple more helpful employees though.
