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March 2024 by C Simon
I would not recommend storing items at the this location. The gate hours are from 6am to 9pm. I arrived at around 7:30 am to an offline gate after a three hour commute. When I contacted customer service I was advised that the area manager wouldn't be available to get the issue addressed until 9:30 am. When I initially rented the unit this past summer, there was staff on-site. This location recently became a site ran by kiosk. After about a half hour, another young lady arrived wanting to retrieve items from her unit and couldn't do so because the gate was down. I understand things like this happen but with all the money that they are saving by not having staff on site you would think that corporate would have some sort of plan to address issues that may arise during gate access hours when the area manager isn't available.
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March 2024 by Snypa Noshirt
I really appreciated the help I received from Ms Brandi 10/10
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March 2024 by Craz Gamer
Amazing customer service & would definitely recommend this location to people!!! Still love this location!!
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March 2024 by April Dew Perritt
Was not 4 months after I rented the price jumped a over half more I went from a $54 unit to a $126 the people were never in office so it's a issue when u would out of town and have to pay cash because well for 5 months I could not get website to accept payments an if a issued came up the emaid were never see if they even sent one like they said not the man there that runs it you will never see him smile and the young man that started after I was there for a bit will never have a knowing answer to any ? Joe have and he can not ever get the owner when something is ask and he don't know it and was bed bugs found in my things after I had left they were dead but had my unit been full of things not my tools and equipment
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January 2024 by Smoothie Goddess
Poor service by Monica.Unprofessional and rude.Would not recommend!
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January 2024 by ty milligan
The property manager Janine is great. She really knows her stuff and is very nice. If you have storage needs go see her. They even have $1 promo for the first month!
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December 2023 by Kathy Simmons
I thank Janine so much for helping me get into my unit she was very helpful if you want to put your stuff in storage this is the place
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December 2023 by Devanée Williams
Janine is knowledgeable and friendly. Would highly recommend this facility to anyone.
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December 2023 by Darla Shaw
Janine is an excellent customer service representative. Do professional.
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November 2023 by Logan Marquez
Janine was very nice and helpful. she very knowledgeable of the storage and knew exactly what we needed. it was quick and easy
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October 2023 by Jennifer Evans
Can not recommend enough, Janine made my whole experience simple and easy.
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August 2023 by Dominique Mitchell
Monica was Ah-mazing with helping me log into the app to get access to my storage unit!!! Great Customer Service ♥️
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August 2023 by Miriam Reed
Monica is always so kind whenever I need anything she always have a solution.
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June 2023 by Joel Tyndell
Great service and clean facility!Monica helped solve an issue, she did great 6/17/2023
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June 2023 by Jennifer Burke
KTP Ms. Monica was very polite and helped me resolve all my concerns. Thank you so much for expediently returning my call, listening to my concerns and helping me resolve the issues. Excellent customer service equals Happy Customers!!!!