Rent-A-Center, a furniture rental company, has received mixed reviews from its customers in Summerville. While some customers had a positive experience, with excellent customer service from staff members like Bryan, others encountered issues with the company's practices. Customers praised the knowledgeable and helpful staff, the punctual delivery and pickup, and the company's willingness to address any concerns promptly. One customer, Natahsha Kelly, had been dealing with the Summerville location for 3 years and had a wonderful experience, commending the staff's excellent customer service. However, some customers reported problems, such as the company sending certified letters for late payments despite customers using the website to pay their bills, and issues with furniture not being properly assembled. One customer expressed frustration with the company's handling of these situations. Overall, the reviews suggest that Rent-A-Center in Summerville provides a range of experiences for its customers, with some enjoying a seamless and positive rental process, while others faced challenges that were not always satisfactorily resolved.
