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February 2024 by Koneshea S
I was called and asked if I could be put down as a reference and I said NO DO NOT PUT MY INFORMATION DOWN BECAUSE Y’ALL WON’T AGGRAVATE ME about someone else’s bill. They said they would remove me from that account. That was 3-4wks ago and I have received 3-4 calls asking if I can reach so and so and have them call. I’ve repeated that I wouldn’t do anything especially after telling them to remove my information from that persons account and not contact me anymore. Harassing someone that has NOTHING to do with anything related to RENT A CENTER is insane, so I can imagine what the folks deal with that actually rent from them!! This is the Summerville location!! Y’ALL ARE SOME AGGRAVATING AND HARDHEADED ADULTS!!!
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February 2024 by Lgh
We were very happy with Rent a Center in Summerville. Bryan was the best. We needed a short term furniture rental for family that was going to be here from Europe. From the beginning Bryan understood our needs and worked with us. The delivery was on time and placed where we wanted. The pick up from the house was the same. We never had any problems or concerns that weren't promptly addressed. I suggest you ask for Bryan, he is the best.
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January 2024 by Bret Setzer
The experience has been very poor from the start. Told one thing then no action repeated calls. But when payments are paid you are all over making phone calls
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January 2024 by Henrietta Burkes-Smalls
Great customer service
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December 2023 by Tanesha Martin
Easy and simple
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December 2023 by Tamara Fabre
Easy and fast.
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December 2023 by BIZ JR
Good deals!
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November 2023 by Jason Davis
Had great customer service very knowledgeable about the products I wanted fast and punctual on delivery had a great experience
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November 2023 by Shelly Davenport
Great communication
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October 2023 by Meladie Middleton
The dryer is not working I have called the store. No one has been out to check it.
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September 2023 by Natahsha Kelly
I'm reading everyone's comments and beg to differ. I'm sure everyone has days but this location has been nothing less than awesome to me! They have been there through my toughest times and sometimes at the drop of a dime! Chris, Angela, Will and Bryan are whom I deal with on a regular basis. I have nothing negative to say about them. They're a wonderful crew! I've been dealing with this location now for 3 years. Everytime I pay something off, I say I'm now getting anything else but not long afterwards, I'm back! If I could just go and buy what I need that'll be it for me. But I'm not near being wealthy enough to do that. To keep extra expenses down, I try to pay off what I have within the Same as Cash time frame. You have to also know what's going to last and what's not. Shop smarter...Not harder!Will, Chris, Angela, Bryan.....and the rest of the crew.....I love you guys!!! Thank you for being there when I needed you! Keep up the excellent customer service!Natahsha Kelly
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July 2023 by Monique Wright
Still no remote for my bed, I pay my payments faithfully. My payments are due on Saturdays bi weekly and here it is Saturday and here William goes harassing me. William where is my remote? Where is the professionalism? How can you get mad because I refuse to put my card on auto pay?
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July 2023 by Truth Needs to be told
No words. I understood times get rough. But the sending a certified letter in the mail when you’re inbox to use the website to pay a bill is insane. They all go back as returned to sender. They’ll take your payment & send you a certified letter in the mail for late payment. It’s a few of the staff but no names will be called. They’ve been ok so far. Except the incident with a piece I bought from them dang near crushed me a several time being that it wasn’t put toggles properly.
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July 2023 by Rhonda Green
No problems, quick efficient service. Angela was very nice.
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July 2023 by Elizabeth Burnette
Very easy to be approved. Easy process I love it!
