“My husband and I needed to find storage for our upcoming move. Mike Bruce was awesome, he was so patient, professional, and knowledgeable. He answered all our questions, showed us different units. We were very pleased with the service. I highly recommend. Extra Space Storage is definitely the way to go. I'm adding to this review, the site manager Annie was extremely helpful in helping us find a location with their company that was conducive for what we needed.
Again I highly recommend Extra Space Storage.”
“I got a lot going on and Tammy was the sweetest and a great help to get a unit and move into in a matter of minutes. Directions to my unit and how to access the gate instructions were clear and easy to understand thanks to her. More businesses should have someone like her to greet the public with questions thank you!”
“I just rented here in Goose Creek and Miss Monica is the bomb! She has helped me several times with my codes and also getting my elevator use straight. It’s easy to hit the button near where you type the access code and think it’s the elevator call but it is not.
Monica always makes time for customers even if they arrive close to closing. I was one of those one day, too!
My only issue (that scored 8 of 10 on my survey) was with a cart. The low profile gray one has wheels which can spin and get caught in the elevator threshold - it was no reflection of staff or the place itself. It’s super clean and I have yet to see one bug there, which is very reassuring. The restrooms are very clean and accessible which is huge when you are moving and hauling stuff and don’t have to make an extra trip! Keep up the great work! Thanks Monica!”
“Jim delivered our shed this morning. He arrived as promised, was very knowledgeable, friendly, & polite. He placed the shed exactly like we wanted & it looks so good. We are very pleased.”
“Customer service this charming should probably come with a warning label. I can definitely see104 reasons to recommend this company. Outstanding customer service”
“We cannot thank Angie enough for all of her excellent suggestions and service that she provided to us. She’s a very kind and friendly person. We thank her so much for helping us with our moving needs.
Michael and Roseann.”
“I’m very pleased with the experience of renting a storage unit with Global Storage on old trolley rd. Thank you Terry for your patience and kindness. Will definitely recommend this place for your storage needs. Very clean and well maintained. Very friendly and the process was easy and my needs were paid attention to for a smooth transition. Thank you MsTerry.”
“John with Pods of Charleston was great. He was efficient and professional and laid out the instructions clearly for what needed to be done beforehand. Would use them again.”
“Today was a God sent. I have less than 12hrs to move and needed a storage to my items into. The manager Bret and Kayla were patient and assisted me with what I needed. I would recommend this company. The facility was well kept and organized. The storage unit was clean and access was convenient and easy. Thank you”
“Some of our churches use Global Self Storage to help with storing church belongings. Terry and Holly both took their time with us and helped us figure the proper size and help with all our needs. I highly recommend anyone to go and ask for either of them to help.”
“Best storage place in Summerville on that side the manager she's great she's polite and if you have a great personality you would love to go there and I'm extremely happy because she walks around and sprays for walls and make sure the property is safe and secure and all the units are clean and my unit is very nice and I'm very thankful thank you”
“This Extra Space Storage on Beech Hill Rd. has been a great find! We needed a convenient location close to our new home to store larger items while we continue decluttering and getting organized, and this location has been perfect.
The facility is incredibly clean, access is super easy with the mobile app, and the staff has been extremely helpful and accommodating. It’s clear they care about making the storage experience easy and convenient. Highly recommend!”
“La’Mon and Jayne were great. They had such positive energy and great enthusiasm. I came in needing a storage unit last minute and they were very knowledgeable and helped me find exactly what I needed. The units were also very clean. Would recommend to anyone!”
“the most helpful employees i truly appreciate the lengths they go to help their customers and make the experience better i was assisted by “T” who helped out so much !!”
“I had to get storage unit for a family member, and had no idea what I was doing. Sandy was attentive and responsive. You will want to ask for her when you call. I like being able to have a contact person that communicates. The buildings appear maintained and I have no concerns with the storage unit. This place knows what they are doing and will get you the unit works best for you. I am impressed with the professionalism and efficiency of the business. I could go on and on! I want others to know where to go.”
8:30AM - 5:30PM
310 Holiday Drive, Summerville
Self Storage
“Lori is an absolute rockstar!! She was so pleasant to work with and when we ran into a snag on moving day, she was there to find a solution. We are so very grateful that Lori was there to help.”
8:30AM - 5:30PM
4400 Ladson Rd, Summerville
Self Storage
“UPDATE: They were able to find the person who parked in our space and their trailer has been moved and we are again in our reserved space. They did offer us a free month for our trouble and frustration. And it seems as though they have finally hired a duo who will split time between this location and the one on Holiday Drive. However this location still has numerous vehicles stored with expired licenses, flat tires, torn covers etc.. they need to be aware of who their customers are and what is being stored. They would benefit from full time help and the parking lines and space number are in desperate need of repainting. Hopefully they will take steps to improve the quality of this facility to try to repair customer relations and service. I have updated the stars rating from a 1 to 4 based on the efforts made to correct our concerns as well as the promise of further improvements.
We have been renting at the Ladson Road location in Summerville, SC for over two years while the company was Morningstar. Always a pleasant and professional business to deal with and never a problem. However this facility has recently changed hands and is now operating under the name of Mini Mall Storage. We stopped in to drop off our vehicle for storage and found another vehicle in our space! We went straight to the office and found no one there. We called the posted number and got an answering service that was not even located in the area. They proceeded to tell us that there was no one who worked at this location at this time and they would patch a message to a regional manager to give us a call on Monday. We were also told that they will have to try to look through records and videos to try to figure out who is occupying our space since most of the rentals are done online now and they really are not sure who their customers are at this point. It is very frustrating to pay money for a space they have allowed someone else to park in only to find it is not available when you need it and there is no way to speak with anyone for days. And when they respond to your review saying if they can do anything feel free to call the office, just know there is no way to do that since they have no one in the office any longer. If you are looking to store anything of value, I would not recommend this facility as they are totally unaware of what is going on and it is operating without personnel on premise or even locally.”
“I had a great experience. The girl who took care of me was very personable and did an excellent job especially being from another office working there temporarily. Great job! Have told several people I know needing storage about you. Thank you!”
“Very easy communication with Gene on site for our storage needs. He was very kind and willing to stay right to end of day twice for us to be able to get paperwork completed while working ongoing. Clean, nice location!!”
“Came with my friend because she’s always ranting on and on about these storage units…. So I came by today to see them. When I say I was just as pleased as my friend! The staff Rashaud was super sweet very professional and had no problems showing me different units. Being I wasn’t so sure if all my belongings would fit.
I’m definitely going back to discuss dates and prices!
This sweet young man was so amazing! Thank you Rashaud for taking time with me making me to be a priority!
I give him a ten! And the property I like that it was clean and feel like this would be the best fit for my previous belongings!
Sincerely Maria”
“I would (and have) recommend(ed) this place to anyone who tells me they are looking for storage. I've had this place for about three years, and during that time I've had some major financial difficulties. The staff there is always helpful and as long as you keep in contact with them, they do their best to help you out. I've had absolutely no issues with bugs or rodents or anything being in my unit when i go to inspect or to get stuff out. The ONLY reason I am pulling my stuff out is because I am moving to another state and am taking it all with me. This place is awesome!”
“This place was super nice! The staff is so nice and extremely helpful.They knew exactly what I needed for my items and were so attentive .They offer moving supplies and have all sorts of ways to pay your bill.I wouild recommend them for your storage needs.”
“I had a wonderful experience at public storage. It was a seamless process and the online process was so convenient. All my teacher items are nice and cozy in my storage for when I need them. Thank you !”
9:30AM - 5:30PM
1205 Central Ave, Summerville
Self Storage
“Regina the manager is amazing. Had an issue and she was immediately available and able to help. Prices and accessibility are better than any other around aswell.”
“Just Bought a 40'HC from Gray Court SC or the Greenville location. Experience was great. Josh was very knowledgeable not pushy and professional. The driver showed up today like a pro put it right in the spot which was not an easy task no problem. Highly recommend ?”
“Had a great experience with Dwayne. He was very informative on all information pertaining to the unit, very helpful if there was ever an issue, kind, and caring! Clean units, easy access, definitely recommend.”
“I talk to a lady today unfortunately I completely forgot her name but she was very helpful and informative. She was very welcoming and definitely when the extra mile to make sure my questions were answered and that the service was proactive and positive!”
“Norman was super helpful! I needed to ask questions in person to verify delivery capabilities of UBoxes containers prior to making my reservation online. He answered a lot of questions I had. I’m very grateful for his help. Thank you.”