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March 2024 by Devbra Scott
I love this store
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August 2023 by Cassy Ashley
I love checking their clearance shoes, always finding such good deals & leaving with tons.
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June 2023 by Frederica Ladson
I was able to find a birthday gift for va 1 year old.
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May 2023 by wanda Sydnor
They have a good selection and the latest styles. The staff is very friendly and helpful. Love this store!
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May 2023 by Danila Fowler
I didn't like this place at all! It was dark and messy and none of the staff asked if we needed help. I will not be going back to the Shoe Dept.
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November 2022 by Arnesha Gates
I went to return some items I had purchased online. When I arrived I could not tell who worked at this store( there were no uniform nor name badges). A younger lady tried to assist me but could not for some odd reason. A older lady walked over, not recognizing I was there, and walked off. I was told by the younger lady that she would be the one to help. I responded, “Thanks I will wait.” The old lady was not nice at all and I felt that I was inconveniencing her with my return. I had originally intended to just swap out my purchase. But after this experience I decided to take my money else where.
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September 2022 by ed elsey
Staff is very helpful but shelves are overcrowded and unorganized. Still found what we needed.
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September 2022 by ellen cantwell
Stood up front for what seems like forever but it was probably 8-10 minutes . I was in direct eyesight of 2 employees who came out the back then to an isle where they sat on the floor chatting. I said “hi excuse me can I check out.” One rubbed her face then stood up without saying a word to come upfront. No customer service. Sorry to bother anyone and spend money here.
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September 2022 by Leslie Myers
I appreciated the customer service. I tried another store for some help getting my toddlers fitted for some shoes and wasn't able to get anyone's attention much less any help soooo I collected my brood and tried them in the same shopping center.So much better!!! I was acknowledged almost immediately. I asked for assistance and was asked to give them a moment and then I was helped!! That made my day! I had my 4 year old and my 1 year old fitted and then in and out with 6 pairs of shoes in less than an hour. I consider that a win!!!
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June 2022 by Tracie Smith
Selection of shoes were good. Staff made me feel like I was a criminal. Kept watching me and did not offer help. When I asked questions, they were very curt and rude.
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May 2022 by ukmum1996
Change your door sign and info online to reflect that you close at 7pm and not 9pm. Wasted trip.
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August 2021 by Morneek Holloway
They have the best variety of shoes my daughter got some shoes and she loves them
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July 2021 by Danger Williams
I like the store and the people make you feel welcomed! Great experience!
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May 2021 by Paula Wheeldon
One of their employees stole my sons money he had laying by him. Will never shop there again.
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April 2021 by Gary Quiring
Frustrated, this location has only the right shoe in every box! You have to get an employee to go in the back room to locate the left shoe. I understand they do it for theft but there are easier ways to handle this that would be more efficient. The time it takes to locate the other shoe is a problem considering how busy the place is.They have a nice selection of shoes including a lot of wide widths. Returning a pair that did not fit because the left shoe was not in the box when my Mom tried it on required us to return the next day for a return. They processed the return with no hassle but the waiting period was a bit long because only one person can do returns which is bit silly when the place is busy.The prices are fair, you can do better on Amazon for the exact same shoe but I expect to pay a bit more when you use a retailer, but I would prefer better customer service for the extra price.But this one shoe in the box thing has got to go, it's a time waster and insulting to patrons that are not going to rip them off.
