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November 2025 by tina Brown
This is for RACHEL C. ON DORCHESTER RD 11055 today wasn't a good day for me but she helped me through it I just want to say thank you again because you never know what someone is going through thank you for your awesome customer service keep doing a good job!!!!!!
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October 2025 by Tremendous Brunette
The Public Storage facility located at
11055 Dorchester Rd
Summerville, SC 29485
United States
Does not offer climate controlled units. Yet, they have increased the price for a 10x15 unit from $145 to $220 over the last 9 months. The first price increase was in February 2025 $145 to $175. I recently received a notice that November 2025’s rent is going to $220. If you’d like to speak to your property manager, good luck getting them on the phone, or any human for that matter. I’ve called multiple times over numerous days and left voice mail, to no avail. I had to google search “contact corporate” to even get a person on the phone, because when you call the local number it only sends you to a person if you’re inquiring about renting a space or to contact the property manager (who doesn’t answer or return calls). The nice person on the phone, when I called corporate, offered to drop the price from $220 to $196, which is still $20 more than what I’m currently paying. Total scam for a non climate controlled unit. Apparently they are known for this, as there are Reddit forums about it. I should have done more research before I went with them. Hopefully this helps someone else avoid this place! Side note, there is no person on site either, when you go to rent the space it’s all done through a kiosk. So if you don’t like being able to speak with a person, this is your spot!
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October 2024 by Bob Murphy
On move in day Janine the manager made a point to say hello and ask if we needed anything. The unit was ready and clean.
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October 2024 by lisa zeit
The manager Jeanene was so helpful. The movers were not good and Jeanene helped finding additional local movers, fixed the storage issues and did it all with a smile. She went out of her way to help fix some of the problems. I am so glad she was there.
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October 2024 by Same Way Transportation LLC
I had a easy and quick registration..Janine was great very knowledgeable and great customer service thank you ?
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September 2024 by F H
Wish I could give zero stars. It took 6 months to get the lights in the hall working and with no light in the unit it was a hassle to move things in and out. Rate increases were mind blowing, from $75 to $192 per month increase in just over a year. No security at all for many months when they took the fence down. Dirty facility including a pair of soiled underwear behind the ac unit of one building. I packed all my stuff and went elsewhere. Good riddance
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August 2024 by Ddee
Outstanding Customer service provided by Janine. Very clean location
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July 2024 by DJ BUNN-E
Deshonda Derico has realty great customer service. And she made The process Of getting a Unit very Easy.
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July 2024 by Alopecian Beauty Co.
Went in to pay a friends bill Dshaunda was very friendly & professional such a pleasure to work with. I would definitely recommend this facility
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March 2024 by Lavar Brown
Great customer service, Dshondra helped me from 8470 Dorchester rd
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March 2024 by B
My monthly rate went up to almost $50 extra a month. Greedy company and I will be moving my stuff and never using them again.
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January 2024 by Cristell Wooten
I don't store here but Janine the property manager was amazing! She was knowledgeable, friendly and very helpful! The have a great promotion to start for the first month! Go see her!
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December 2023 by Kim Paschen
Janine is amazing
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November 2023 by Joy2day4eva
I had the best experience at the Public Storage kiosk. The rep gave superior customer service and she made the experience seamless. I am very pleased.
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November 2023 by Michael Bonura
Property (26670) Manager Ashley, it was a pleasure meeting you, and have you assist with my rental, i can’t thank you enough for what you did. Thank you again , Mike
