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January 2024 by Lady Rucker
The service they provide is exceptional, personalized and makes everyone feel comfortable during their bereavement process.
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July 2023 by Jay Rashad
I HIGHLY RECOMMEND The Serenity Mortuary. The level of professionalism, care and tact are truly unmatched. They handled everything with my father’s services phenomenally. Thank you so much team members at The Serenity Mortuary.
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April 2023 by Michelle Andrews
I can’t say enough about The Serenity Mortuary from the professionalism of Mr. DeLoach, the cleanliness of the place, the customer service provided by the staff, and the work done on my love one was amazing. She truly looked as if she was sleeping. If I could rank The Serenity Mortuary 100 stars I would. Definitely gave me a my family an excellent experience couldn’t asked for better. Highly recommended!
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April 2023 by Consulting Kani
The Serenity Mortuary says professionalism the moment you walk in the door. Mr DeLoach along with his staff are very professional and pleasant. Making preparations for a loved one can be difficult and mentally tasking. However, Mr. DeLoach’s calming approach helps makes the process less complex. Professional, First Class Customer Service. I highly recommend The Serenity Mortuary you will not be disappointed!
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April 2023 by Willie Hines
Stop going to these people. They take advantage of your grief and up charge the love ones when it comes times to discuss money. I told them my sister did not have any extra money and we had already discussed the cremation cost of 1000. They then got her alone talked her up on all these extra things and ran the price up to 2500. The service was a mockery and poorly put together. Stickers still on the tools, a random door. Two of the funeral directors was running around playing and laughing while my family members were crying. They use the fact that they are fellow black people and have our best interest at heart but they only care to line their pockets and hold bodies for payments. If you have a set price please dont let them upcharge and change your plan because once they have the body all that love and care is out the window.
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March 2023 by Kellie Mills
Serenity Mortuary was awesome from the beginning till end. Rev. DeLoach with no hesitation with open arms welcomed me in with the utmost compassion, consideration, perfectionism, integrity, hospitality, & comforting services. My mother the late Diane Mills bka Dee was B. E. A. U. T. I. F. U. L. I couldn't ask for more. I am truly honored to share this experience with Serenity. Y'all did an amazing awesome job and I thank you from the bottom of my heart you are greatly appreciated. 5 ⭐'s definitely100% satisfied my mother looked like a true Queen.
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March 2022 by Sharron Tisdale
The staff ambience of the Serenity Mortuary is remarkable. The services that Mr. Deloach and staff provides is amazing. During my friend's loss of his grandmother the staff made sure that his family was well taken care of from the beginning, and until the burial. Staff members still check on his family during this time. I recommend Serenity Mortuary to anyone and Dare you to allow them to service your family bc I know you will receive great quality services that will allow you to sleep at night knowing that your love one is in great hands. ??
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March 2022 by Dell Drayton
This place is an amazing place of Business the staff is very professional and on time. The owner of this wonderful establishment Has served our family with integrity and class. Will I use them again yes I would would I recommend them yes I would and I would let others in the community know about the Business.
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March 2022 by Tori Barnes
The Serenity Mortuary made me feel comfortable during my hour of bereavement. I could not have asked for better service. The entire staff was very professional. I would HIGHLY recommend this mortuary!
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March 2022 by Jade Neat
The Serenity Mortuary went above and beyond to ensure that my family and I were taken care of and pleased with the services for my grandmother. She was handled with such grace and dignity. I definitely know who to call in my time of need.
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March 2022 by MDFH (MEL)
Although they treated our loved one with respect. I really would have wished for better service. Seven days and I still have no idea when is the cremation will be. You’d think for 2200. You’d get better service.
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March 2022 by E Mack
The loss of our mother was of course very sad. The staff at Serenity was with us every step of the way although one of them had a tragedy themselves. We truly appreciate EVERYTHING they helped us with. Our loss was the week before Christmas, some of them even stopped by to check on us. We truly appreciate ALL of them!!!
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March 2022 by Teresa Bebeau
The funeral service was beautiful ?
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February 2022 by Derek Gregg
I was very pleased with the courteous nature and kindness of the staff. They all went out of their way to make sure that I was comfortable every step of the way. They made the entire process up to and including the homegoing services for my mother one of high quality, and high class. I respect the fact that they maintained her dignity the whole way through. I was very very pleased with their amazing services.
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April 2021 by Tina Barnes
The staff is absolutely amazing! The hospitality shown is like no other. My mother was absolutely beautiful! She earned her crown and they made sure she wore it home. She rode off into the sunset in her carriage. I couldn't have asked for a better homegoing. The Serenity Mortuary, Inc is definitely the way to go!
