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January 2024 by Phill Phillips
They are worth a half a star. Had a bat to the was dated 6/23 . Went dead. Charge it on a slow charge for 48 + hours. Had advance test it and it showed 250 cold crank amps. Took to store and they tested it said it had 725 which I knew was wrong. Anyway buyer be ware. Phill Phillips
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January 2024 by Dennis West
Good place. Knowledgeable staff.
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September 2023 by B Pinckney
I visited four locations looking for a fuel cap. Every cap was either too big, or the treads didn't catch. We got the glass slipper fit here.
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September 2023 by Brad B&D Scrap
Awesome place to take the kids, the staff do a great job maintaining the optical course, big shout out to the manager Heather, she was great and very helpful, definitely will be returning again!!
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August 2023 by Doc Remy
Cannot begin to describe the service and personel at Velocity. First, Kim, the office manager, is as sweet as the come. Not only did she help locate a hotel room for me, but she also gave me a ride. John, the shop foreman, was humorous and gave me acomplete breakdown of what was needed to get my truck on the road. Parts had to be ordered from 2 different states, and turnaround estimated at 8 days. However, the job was completed in just 3 days and came in lower than the original estimate. Mike and DJ in service kept me updated on repairs. If you need repairs, with fast, courteous, and professional results , this is where you take your truck. They definitely won me over as a customer. Thanks again to all the staff.
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August 2023 by Logistics Asah
Wow.. These guys charged me $4200 to repair my air condition. When I pulled out they charged me $330 for diagnosis. Be warned.
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June 2023 by Bobby Ramdial
Parts dept deserves negative stars, I was told they had part in stock. When I went to pick up part it was not in stock and had to be ordered. Drove 40 miles to be told the part was not there after being told that it was. Very frustrating, you can’t plan repairs like this if customers are being lied to about part availability. Won’t be doing business here if I can help it.
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May 2023 by Otto Heck
These Guys are really trying. Thanks,That's a good thing!
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April 2023 by Evrett R. White Jr.
Honest and efficient service from the service department. Was told from the beginning about critical parts issues and shortages. Excellent communications with the service department.
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April 2023 by SharRon Jenkins
Customer service is always prompt. Part’s availability is great
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February 2023 by r z
Ryan and Mike in parts are the absolute best!
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February 2023 by Kt Carroll
Pretty good service and thankfully they have the parts in stock 99% of the time you may pay a little more but for oil and fuel filters oem is the way to go
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November 2022 by NASTIA SLYVINSKA
Michael does a great job here! Such a helpful representative!
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October 2022 by Johnthan Lacy
This was a pleasant experience here at the velocity truck center. The customer service was excellent the staff was great. I would recommend velocity truck center to peers and other truck drivers. Thumbs up guys keep up the good work.
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August 2022 by Tony Fell
Great place and great ppl in the parts dept...
