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March 2024 by Keith Driver
Rude, slow, ignorant, apathetic cretins.
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March 2024 by Jennifer Blanche
Went to pick up a package was there by 5 o'clock it was 459 and the lady yelled at me told me to step back she was closed and shut the gate. Oakbrook is the worst post office to do any business with this is not the first incident where they have closed early or lost mail of my or just been rude.
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February 2024 by Sarah Stuart
Typical post office but this one is clean and the line moves a little faster. Tends to be out of stock of their shipping supplies though...
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February 2024 by Heather Del Palacio
This has to be one of the worst USPS locations in the state of SC. Our mail is consistently delivered to the wrong address. Packages are delivered in terrible condition. There is rarely ever more than one window open at a time. Today, I waited in line for over an hour to ship a return to an online merchant, only to be told that I needed to re-tape the item. I was then told I would need to get out of line to purchase tape to seal the item appropriately (the tape cost $4 to add insult to injury) and then wait in line again. Needless to say I left. And the USPS wonders why people are using other shipping methods.
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February 2024 by Damon Lam
The rudest post office and experience we have ever had. PO attendant we had (name withheld) was short, condescending, rude, ignorant of the USPS mailing rules and needs to have some classes in customer service. I tried to call the PO to speak to the manager or someone and of course the number is disconnected. Just asking for simple polite customer service.
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January 2024 by BOB MEADOWS
no help at all
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January 2024 by Ryan Smith
Hate to say it but probably the worst mail service I’ve ever had. Mail may or may or not come even though informed delivery shows it being delivered that day.
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December 2023 by Splatling
If I could give it zero stars I could. I have shipped 4 packages 2 of which was "lost" even though I dropped them off among with the other 2 packages which got scanned and delivered. But the 2 lost packages were at Georgia which means they didn't scan it and shipped it out regardless, afterwards I filed missing mail case to be delivered in my home but NO they shipped it out to the address even though I stated I want it back home. If this happens again I'm never using USPS to ship packages so do better guys y'all made me loose 160 bucks
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December 2023 by Destiny Walker
All November i didn't receive any of my mail even though informed delivery was sending me emails about mail coming, my bank emailed me that my address is considered non deliverable! Filed a complaint was told they would talk to carrier and i would receive a call. Never received a call, i tried calling multiple times and got NO answer. Today i check my mailbox and I have a green slip in there for me to fill out stating that I'm reporting an address change. I've lived at this address for 3 YEARS, never had a problem until November! Now all of sudden my address is marked undeliverable!
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October 2023 by Russell Brady
I literally called ahead of time to ask if I could pickup a package I was having delivered early, Just to get a rude lazy worker tell me that the person I spoke to on the phone "had no authority"?? Was extremely rude and refused to do good customer service. Should be fired immediately
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October 2023 by Mike Chadwick
I wish I could give this location less than 1 star. Everyone I have interacted with here is lazy, rude and unhelpful. I don’t know how usps stays in business to be honest.
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August 2023 by Elizabeth Furagganan
I literally run from the parking lot just to get inside before 5pm knowing that they close at 5pm. I got there at 4:59 and saw that they still have customers in the line, but one of the lady told me twice they are close. I smiled on her and trying to get a favor that if she could get me in by raising my hand showing that I have only one envelope to send. But the lady told me with a high tone that they were close and she didn't even smile back. I got really so disappointed and felt bad. I felt a little bit of discrimination with self-pity, disrespected because I am Asian so she probably didn't like Asian people like me.
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August 2023 by Stephanie Win
Oakbrook- Summerville SC - They are not very friendly here, especially the middle aged black lady. She has no personality. I have been given false information here as well!! Your customers are the reason you have a job so practice being nicer.
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August 2023 by Jill
If I could give it zero stars I would. The worst post office I have ever seen. On a good day they have 2 people working and one of them hides so she doesn’t have to actually do any work. When she does actually wait on customers, it seems she takes as long as she can with each person. I’ve never seen anything like it
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May 2023 by mike jones
The mail carrier keeps putting our mail in the wrong mailbox. Our mailbox is clearly marked with the correct address on the side, front, and inside the mailbox. Takes only 2 seconds to read the address and makes sure it goes in the right mailbox. I can train a monkey to do it correctly and the don't even read. Please hire someone competent to deliver our mail and packages to the right address. I filed a complaint before with a different mail carrier and they told me that it must be the mailbox not the incompetence of the carrier. Don't they take a test when they hire these people to prevent these things from happening?
