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November 2023 by Brian Sexton
Great people. Very good with the animals. This is the only place we take our pets.
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November 2023 by Emma Ullenius
I cannot endorse this vet enough.For context - my dog is VERY dog-reactive due to previous traumas and living on the streets for years.We found them last year after our rescue dog was attacked by another dog at our apartment complex. It was shortly after we moved to SC, so we had not gotten established with a vet here yet. I called them in a panic, they talked me through if I should take her to an emergency vet or if the injuries could wait until the next day. When I brought her in the next day, they were gentle with her and did great with her surgery. Our bill was SO much lower than we expected, especially for the exceptional care we recieved.We clearly chose to stay with VCA Westbury for her primary/annual care. They have been equally as amazing for this. As I said, she's very reactive and anxious - the vet and techs are patient and have a calming presence with her. They take the time to greet her before beginning an exam, and they trust us to put her muzzle on before any shots or blood draws.If you have any doubts about where to take your pet... take them here!!! You will get great care for a great price.
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November 2023 by Luis Toledo
We brought our dog in because she was having some sort of really bad reaction to something she must have eaten. The vet tech was super nice and very friendly but once the actual doctor came in she was very irritable and basically talked to my fiancé and I as if we were idiots and didn’t know any better. We paid over $200 in medicine but due to the experience with Dr. Cantrell I wouldn’t recommend this or at least try to avoid having her as your vet. Besides that, every other staff member was very nice.
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November 2023 by Ken Mixon
Great people! I needed to have my dog put to sleep, and they were so amazing even though I had just moved here and had never been there before. I recommend these guys 150%. Thank you to everyone at Westbury!
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August 2023 by Carolyn C.
I stayed with this vet out of convenience but today was the absolute last time. After waiting an hour the doctor finally came in. I brought my cat for a checkup and she had some bumps on skin( possibly from scratches) Believe me, no sign of fleas at all. My very anxious cat was not cooperating and once again unless she was 3/4 dead, the vet or assistant could not even try to examine her. They threw a towel over her whole head and body!!! Yeah like that's gonna help. Then she tried reaching under the towel to feel the bumps, she never did. She finally gave her 2 shots and that was it, spent the whole time trying to sell me flea medicine! $160, $90 was for an exam that was not done! I mean really, did not even TRY! I should have left years ago as they are useless. Never again!
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July 2023 by Sheryl H.
In May, I had 5 newborn kittens who had been thriving, but were suddenly losing weight. Two had died. You never returned my calls nor messages. Two more kittens died, needlessly. I will never look to you for help again.
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July 2023 by anthony graffeo
Overnight our mini poodle, clean and cheerful facilities. Vet located next door for an emergency
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June 2023 by Charlene Brown
My cat was very sick and they help my cat. The staff was very awesome and the Doctor was awesome. She is what your pet needs when they are sick and not sick Caring Doctor. Thanks guys ? for awesome Job.
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June 2023 by Karen Weiss
They have a side for dogs & a side for cats. They tried very hard to work with my uncontrollable cat before resorting to anesthesia. He really was a pill. I couldn't hold him still for the injection either. Once asleep we did everything on him. My other cat just vocalizes his displeasure.I do recommend them.
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June 2023 by Laura Arnold
Yet again cannot reach anyone on the kennel boarding side. Have called daily for the last 3 days, multiple times. Left a VM this morning, it's now after lunch and nobody has called me back. Just called the hospital side to try and get a message to the Kennel side and nobody answered that side either. The staff are pleasant but never being able to reach anyone is maddening, I don't know how they are still in business. I cannot count on them to schedule stays for frequent work trips and will have to find a better long term solution.
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April 2023 by Monica Thapar
The staff is absolutely wonderful and in my experience the prices are fair. I've been coming here with my five cats for about a year.Update: still absolutely lovely staff! Just came back with my eldest (7yr) kitty for a visit for his allergies on Tuesday. Nothing but the best there in my opinion. They have treated all of us with love and compassion,even during the most difficult of times.
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April 2023 by Caitlin Singletary (Caity)
Love the doctors here, I can tell they really care about my pets as much as I do, but they are upfront with you about cost and options that are best for you even if they aren't the most expensive option.
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March 2023 by Mark S
(Not saying don’t go here but you can connect your own dots). They instructed me to give my dog Benadryl every night to help with her snoring. I asked them if they were sure it was okay and they said yes. A month later we had to put her down because her kidneys had failed.
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January 2023 by Susan Hopper
Our dog has been a patient here since October 2021. We have been very pleased with the care she has received. Maisy has been seen for 2 annualwell visits as well as a couple of sick visits. We have seen 2 different vets and Maisy has done well with both. The vet techs and front desk staff have always been knowledgeable, friendly, helpful and polite when answering the phone and in person. It has been easy to schedule an appointment and billing is reasonable.
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January 2023 by Paige Whitt
Do not go here ! they were very rough with my 9 month old puppy & traumatized her. She hasn’t been acting the same since I took her to get her ears looked at, they took her back to wash her ears out and I heard her crying and yelping. Terrible place.
