-
August 2024 by Lisa
They did somewhat try to help. But I dislike it when a representative for that company says 'they won't let us do that". They are the they. They work for Truist. Say, 'we' can't do that. Just me though. I'm sure it doesn't bother many other people.
-
August 2024 by Bulletman
What a horrible customer experience. My wife, for some reason, still has an account with Truist and we walked in there last week to get a document notarized. The teller gave us the most condescending smirk, then proceeded to say that she might be able to notarize my wife's signature, but that I would have to go elsewhere.
That's when we headed to SouthState Bank, where we have all our accounts and are treated exceptionally.
I would rather drive any distance to get treated superbly by my bank, than make the 1-minute drive up the road and be treated like garbage by Truist bank.
-
August 2023 by james chitwood jr
Trust bank is a decent bany
-
July 2023 by Peter Maxey
I have been doing business with Truist, and the 4 other banks it was named before that, for 2 decades. I have 2 business accounts and 2 personal accounts with them. I have tried to be loyal but they have absolutely ruined my banking experience with them. Even my favorite teller says she gets complaints every day about the incompetence that the company breeds. Rest of my family owns businesses and they use credit unions and never have issues. I recommend going anywhere but Truist.
-
May 2023 by Myriah
Been banking with BB&T, Opps..I mean TRUIST for a decade..
-
March 2023 by Tracy Miller
I have called several times over a period of a week and half and nobody answers the phone. I have left 3 messages and have not received a return call yet.
-
February 2023 by Neka Harris
I just want to Thank Peter from the Taylor’s branch and Sunny from the Inman branch who has been assisting me with my account since the merge of the two banks. When I say I truly feel like these two individuals care I really do bc I had requested for a supervisor to call me twice I had been to the bank 10 times within 8 days. These two amazing people I encountered need a raise they are the only reason I am still a customer on today 3/17/22. I was depleted sitting in the office I was confused and overwhelmed an I have anxiety. They took their time they cared enough to call me to look into what was going on and to see from a customer side they kept in touched with the issues they gave resolution to avoid future issues for this I give 4 stars individually I would give Peter an sunny 10 stars. I didn’t get my funds back or at least yet but I feel better an more secure money gone come an go but these two has helped me change my mind and try to rebuild my faith in this institution now that matters and that means more at least to me! Thank you once again to Peter and Sunny if your not told your appreciated and worth it and recognized you are by me! Have a good day!
-
December 2022 by Tommie Frasher
Formerly BB&T Bank, excellent choice for personal banking services.
-
November 2022 by Sandy Russel
My husband and I had only arrived in the Greenville area from the Land of Lincoln a few days ago and were in a tight spot. We needed to access funds in an out of state checking account with our debit card and were having difficulties. We stopped in at the Truist branch in Taylors and got the help we needed quickly and competently. Within a few minutes we were walking out with the cash we needed. ?. So pleased with the service we got on a very stressful day for my newly disabled husband.
-
March 2022 by Shaneka Harris
I just want to Thank Peter from the Taylor’s branch and Sunny from the Inman branch who has been assisting me with my account since the merge of the two banks. When I say I truly feel like these two individuals care I really do bc I had requested for a supervisor to call me twice I had been to the bank 10 times within 8 days. These two amazing people I encountered need a raise they are the only reason I am still a customer on today 3/17/22. I was depleted sitting in the office I was confused and overwhelmed an I have anxiety. They took their time they cared enough to call me to look into what was going on and to see from a customer side they kept in touched with the issues they gave resolution to avoid future issues for this I give 4 stars individually I would give Peter an sunny 10 stars. I didn’t get my funds back or at least yet but I feel better an more secure money gone come an go but these two has helped me change my mind and try to rebuild my faith in this institution now that matters and that means more at least to me! Thank you once again to Peter and Sunny if your not told your appreciated and worth it and recognized you are by me! Have a good day!
-
November 2021 by Rachel Andersen
Amazing employees!! Barbara is the best!! Great bank all around!!
-
June 2021 by Bethany Hallas
Super incompetent. Twice now I have had them get my money wrong. One time they counted it wrong and the second time they gave me the wrong amount of cash back.
-
January 2021 by Ariana Zariah
Worst service. Defied my medical exemption. Unconstitutional fascists.Had to close out my car loan from the drive through. Will never bank here.
-
December 2020 by Greg Bramlett
They have the most helpful people there. Get in and out quickly.
-
November 2020 by James Davis
Very ignorant people working here. Couldnt help me with a simple request. Regretting doing business with this bank at all
