-
December 2023 by Joshua Rice
Your lobby setup is weird. Very weird. Feels like Verizon. Why do I need to wait to go behind a wall and sit while you cash my check? Why did it need to change from what was working. And why when there are 3 people seemingly doing nothing at 2pm am I waiting 15-20 mins to cash a check? I’m glad I don’t bank with you guys. Ur weird bud.
-
March 2023 by Archer Pineda
Always, the ATM is down, especially the one on the write side. Bank of America online banking or the mobile app will not show your check if you deposit the checks by online banking, the mobile app, or by tablet at a Bank of America branch.
-
January 2023 by Luis S
Looking forward to changing to Welsfargo or anything else related. Not sure why BoA is still in business. Online service never works appropriately, on site people bank is even less helpful. Only reason I keep account at this point is because I have credit cards attached to account.
-
October 2022 by Mike Strickland
One teller?? No Drive thru!
-
September 2022 by Luz Segura
They don’t cash check over $3,000 very disappointed
-
December 2021 by Shalone Caldwell
Not sure how this branch has 2 stars but Juan the financial manager assisted both my mom and myself yesterday. He was absolutely friendly and very helpful! The customer service he provided was excellent and we need more of that these days.
-
September 2021 by Mykaela Lowe
There is only 1 teller so it is a bit of a wait if you don't need a check cashed or to make a deposit. Everyone that I interacted with was friendly.
-
August 2021 by Simon Gates
Don't waist your time at this location. I'll be going to Lexington form now on.
-
March 2021 by Daniel Moses
If I could give 0 stars I would! Absolutely the worst bank I've ever been to. Only one teller counter inside, but 5 managers to start accounts...and a host?!?!?! 5 drive thru lanes, and they're never open! Everytime I have to come here, they have to refuse people at the door bc there's no room and the line is that long!!!! I am not sure why ANYONE would put one teller in a bank....not even in the middle of nowhere! This is a tragedy, can coporate please change this Idiocracy if they see this comment?!?!?! You're losing ALOT of business!
-
March 2020 by Ashley Hicks
I work for Bank of America through Teleperformance. If I must say I love what I do and I enjoy assisting the customers. However for the starting rate of pay it could be alot better. I'm not sure why it's so low but the turnover rate is high. For one the Department isn't big enough. They don't hire quality candidates. The supervisors make the environment more stressful. Some of the supervisors I highly question why they are in their position especially Sheree.. Very very unprofessional.. This location needs better. I generally have great calls but no incentive. It's sad that bank of America doesn't care for me how I care for their customers.
-
March 2020 by Trevor Nipple
If your not a customer you have to have manager approve your check to be cashed. Even tho the check is written by there customer!
-
February 2020 by Wesley Harwell
Very slow, under staffed, not polite.
-
January 2020 by Grant Bell
Absolutely horrible service. Waiting in line to cash an insurance check that's drawn off of this bank. 3 people ahead of me and still took 20 min till my turn. The teller looked at the check and did not even look and see if it's a positive pay account and said I need to wait for someone to call and verify the check so she did nothing.
-
April 2019 by Lisa Marie
I called Bank of America and spoke with a representative here because I received a email from them about my upgraded account. She was not concerned at all. She said forward to somewhere. What she does not know is that I had a loan (Mortgage) with them for 15 yes and looking for a place to do business with again. Because of her not give a rip attitude, it will not be them. So rude!
-
December 2018 by Indra Games
Worse customer service Ive ever had the misfortune of being apart of. Waited an hour for nothing, and two groups of people we're dealt with before I was even acknowledged. I had to ask how much longer i had to wait JUST for them to even ask me what i needed. Go to a different branch, this BOA is a POS.
