FedEx Ship Center receives mixed reviews regarding its services. Some customers report excellent and professional staff who are attentive, kind, and provide quick, helpful service. Others describe difficulties with delivery, including last-minute cancellations and missed time windows. The physical location can be hard to find, with noted issues like insufficient signage in the parking lot and a lack of dedicated customer parking. Occasional technical problems at the counter can extend wait times. While phone support is sometimes polite, it may not resolve issues, redirecting callers to a general customer service line instead.
Had to call this location over a delivery situation and spoke with Sheila. She was very attentive and seemed genuinely concerned about finding a resolution. 5 Star experience and many thanks to Sheila for her professional attitude and excellent customer service skills!
September 2023
I called to get information about where I could get send a video to about the driver. The person I talked to was so polite and curious. But couldn't help with my problem. She said to call the customer service number. which was no help at all.
September 2023
These folks refuse to deliver any of my packages. If it's not one reason, it's another.
