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April 2024 by Janaya Shannon
I've previously worked in fast food for 5+ years and usually don't do reviews like this but I was very dissatisfied with the service on today. I visited this location earlier in the week and had a decent experience... today not so much. The young lady in the window was "nice" and "accommodating" at first as she allowed me to add on a lrg fry at the window. Well upon adding that large fry and giving me the updated total, I learned she was about to charge me $30+ for an order that wasn't mine. ( I ordered a single combo meal @12.09) Mistakes happen, I get it. Before receiving my food I asked for 'fry seasoning' , a single request. So I sat at the window with the hope that someone would assist me. She and another co-worker walked passed, and even stood at the window several times without acknowledging me. I've worked in fast food before. There's a drive time, you'll know if a car is still at the window. Other than that, I'm sure their eyes work just fine to notice me still there. So after about 4 minutes, the same young lady came to the window with an annoyed expression. I politely asked for the fry seasoning and I tell no lies when I say she rolled her eyes, practically slammed the seasoning in my hand and said something under her breath. So disgusted with the service I received. Not likely that'll I'll be back. I know one monkey don't stop no show but at least the evening customer service needs attitude adjustments. Blessings.
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April 2024 by Dave Keegan
I ordered a patty melt in the drive thru. When I got home I opened the box and the sandwich had NO BREAD! I don't see any way that this could have been a simple mistake. I won't be going back
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April 2024 by Carly Adams
The custard was so good! And Cesar was amazing! Great customer service!
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April 2024 by Christy
My boyfriend lost his phone at the West Columbia location. The staff found it and put it somewhere safe. When he went to pick it up, they were very nice and helpful.
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April 2024 by Kevin Rodgers
Horrible service, horrible food, and the place was very dirty.
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April 2024 by Lori Dunahoe
Absolutely awful . Cashier had a nasty attitude , food was not good, they were out of hot dogs. Will never go back !
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April 2024 by Debbie Leete
Service was great and food delicious!! Sundaes were scrumptious!!!
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April 2024 by Caroline Mitchell
Great food amazing customer service and very clean atmosphere. Will be back again!
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April 2024 by Jaden Smith
Waited in the drive-through line for 10 minutes and was greeted with an attitude ( A man walked out the back door and glared at us Then turned around with an attitude and shut the back door), obviously was waiting for me to leave and when I didn’t the lady was very rude on the intercom, so I left because I knew whatever I asked for was going to be made wrong, or I would be told that they were out of it.
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April 2024 by Devanie Dawson
Tried the brownie concrete.....Yes. Just Yes. I shall return ?
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March 2024 by Ryan Siebert
Great burger
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March 2024 by Josiah Shealy
It's just ight food takes a little longer to
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March 2024 by Deborah Dixon
Horrible experience! I asked for a chilli cheese hot dog. Waited over 15 minutes for it and received a hot dog in between two burger buns! When I asked about it, was told that I said I was fine with two hamburger buns instead of a hot dog bun because they ran out. Why in the world would I be okay with that ?! I will not come back to this location the atmosphere was totally off.
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March 2024 by Official Eliii
I took my fiance to get a hotdog and they wanted to play games with us and gave my woman a chili cheese hot dog inside of hamburger buns. The manager Ian was laughing at us and did it intentionally. Anyone that wants to take their lover or family on a nice date night. PLEASE don’t take them here, and if you know Ian. He is a terrible man, good job for ruining our appetites IAN and the rest of the freddys crew off sunset blvd
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March 2024 by E
This location sucks...I ordered number 1..a single party burger all the way except no onions no mayo..I repeated the order twice..the clerk sounded like a corpse with an attitude..at the window..she asked "you got a double patty with mayo and onions"!!!!?..nope..when we first got to the window..she said 11 dollars..then she stopped and asked again if it was a double..we said no and repeated again what we ordered..she closes rude as can be the window..the opens it giving the food over..guess what it was...a double..at the 11bucks price..she never said thank you or anything..I wouldn't waste my time at this dump..and it does no good to contact a manager or corporate as they simple do..not..care...you can find way better food out there and better service.
