-
February 2024 by kyla gilligan
ONLY giving two stars due to the phlebotomist who was very kind and professional. If not for her I’d be giving this place 1 star. Extremely, extremely rude and unprofessional front desk employees. They are there to gossip, not to acknowledge or help customers. I’ve never been to an establishment with such awful, rude customer service. I will be taking my business elsewhere until the customer service, huge issue, is fixed. Very disappointing after a 40 minute drive. I was shocked at their attitude.
-
February 2024 by Ebonee Cabbagestalk
Very unprofessional: doesn’t greet customers when they enter the establishment. I spoke when I enter and all out was “Do you have an appointment? Just check in on the iPad behind you.” Rather hold a conversation with each other vs the customer.
-
November 2023 by El Mayo
This place is so busy, but the staff is amazing! So friendly, and always smiling. I dont know how anyone could leave a bad review for these lady's.
-
October 2023 by Troy
This place is so busy, but the staff is amazing! So friendly, and always smiling. I dont know how anyone could leave a bad review for these lady's.
-
October 2023 by Justin Naylor
The People I Interacted With Were Very Nice And Courteous! They Treated Me With Dignity And Respect!
-
July 2023 by Lenz
Today 7/25/2023 after waiting an hour the phlebotomist was very rough and made this visit one of my worst for having blood drawn. It was so painful I became nauseous. From the ratings I will definitely not go back to this practice.
-
July 2023 by Rosalind Crumlin
Yesterday was the first time I had gone to this place in a long time , because the crew that they had in there were very rude. The people in there now don’t make you wait until all the appointments come in to overlook you. Tell the one who didn’t have an appointment like you, but came after you, that they would be next, because for some reason they didn’t want to wait on you. Labcorp, thank you for finally replacing your previous personnel with kind, professional, people! My person was a temp, but she was so kind.
-
July 2023 by Cindy Barrett
The staff was professional, hard working & pleasant. There was a check in kiosk when you arrive which was very helpful.
-
May 2023 by The Friedmans
I had my 3-hour Glucose Tolerance Test done at this location. The entire staff was so sweet and encouraging during the long process. I especially appreciate Jovonna’s bedside manner and smooth sticks. There were comfy chairs with a TV for waiting between blood draws. I received my results in less than 24 hours!
-
April 2023 by Michelle Roberts (ShelleyPoo)
The receptionist were decent however the lab specialist was Completely rude. She lacked social skills completely. If I raise concern as a patient, I expect it to be addressed accordingly. However I was ignored as if I said nothing. If you need labs drawn...stay away from this location. It doesn't cost one penny to be polite.
-
April 2023 by Michelle Roberts
The receptionist were decent however the lab specialist was Completely rude. She lacked social skills completely. If I raise concern as a patient, I expect it to be addressed accordingly. However I was ignored as if I said nothing. If you need labs drawn...stay away from this location. It doesn't cost one penny to be polite.
-
February 2023 by JOHANA STONE
Today 01/26/23 at 2:10 pm The receptionist was very disrespectful and rude. She definitely does not have any manners nor has she ever been trained for customer service. I took my daughter for a required drug screen for her nursing program and when she asked who was the patient, I told her my daughter was the patient. She yelled at me that I couldn’t be there. I would definitely not recommend this place!!! You better go other lab. Worse experience ever!!!
-
February 2023 by Trenean Watts (Nana)
I came to this location yesterday. It was busy but I still ended up leaving within 20 minutes of being there . Very quick & efficient service. The phlebotomist was also very nice ! I asked her a few questions in regards to her career and she was very informative and pleasant! Thankyou Labcorp .
-
January 2023 by Kathleen Hayler
I honestly had no issues. I made an appointment for 3pm online the same day, came inside, checked in, gave them my paper lab order, and because I came early, I was walking out of the door by 3:01. They were super nice, had no issues giving the blood, and I was in and out in a flash. No complaints here, they were efficient and courteous.
-
October 2022 by Danielle P
I went to the Lexington location and had minimal issues. Service was professional from my phone call to actual blood work being drawn. The tech as really nice the entire time. I called to verify my order was received before going. I wish they had called me when they received order. I do understand they see alot of people daily, it would be added bonus.One of the Labcorp drivers almost ran me down in the parking lot, rushing, she actual blew the horn at me. Definitely rude.I wont let this deter my rating from the service I received inside the establishment. I will use them again in the near future.
