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August 2023 by Patricia Hawkins
HORRIBLE SERVICE!!! Two people at the front desk named Jada and Drew hung up on the phone SEVERAL times. As soon as they saw the number they hung up. UNACCEPTABLE! Drew customer service is OVER THE LINE HORRIBLE! Messed up the payments many times and OVERCHARGED us god knows how many times. Every time have to call back to fix the overcharge and Drew is never able to fix the problem until the manager answers the phone! One time Drew had even sent me the WRONG PDF and it was a credit card form with someone else information. Can you believe this?SO UNPROFESSIONAL. Have been renting from here for MONTHS and the disrespect and unprofessionalism is UNBELIEVABLE. Will never be coming back to this place EVER again.
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June 2023 by Ben Williams
Friendly service and a nice truck. Having used all of the "big 3" rental companies, I've found that Penske consistently has the nicest trucks with new technology and low miles.
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May 2023 by Trucker Dude
Stopped in and advised I had a leak around my wheel…thought maybe a wheel seal or a grease cap was bad. They looked at it, advised some of the nuts around the grease cap were loose and leaking. They tightened then all up, cleaned the grease off of the wheel, and sent me on my way!! Very nice people! Thank you very much!!
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May 2023 by Scott M
Zoi on the front counter was awesome. She made sure we got what when needed when we needed it and was very curious and professional.
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May 2023 by K PP
I booked ahead of time. The pickup was very fast and easy. Terrific service. I had the rental within 20 minutes from time of arrival!
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April 2023 by Brandy Roberts
Charges me for not filling up tank when it wasn't full when I got it. I put the gas back to 3/4 of a tank as I received it. Not happy
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December 2022 by Richard Parker
Great staff and some many vehicles to choose from. Highly recommend!
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September 2022 by Edward Ruggles
They were able to rent me the size truck I needed and with a lift gate. I called the morning I needed it and was driving it shortly after called. Very happy with the service.
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July 2022 by namgorf2001
The Service department is AMAZING. We goosed our broken down 26ft truck in here with engine trouble at 6:45 and these amazing guys got to work to fix it. No arguments, no excuses, didn’t push us off to tomorrow.
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July 2022 by Ashley Marczesky
Alex was beyond helpful and knows his stuff! Will definitely be back! Rental counter was so knowledgeable and answered any questions I had.
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June 2022 by Rachael Labar
AMAZING customer service! I had an awful experience with Uhaul this past week trying to get a rental. Luckily that led me to Penske. I will forever recommend Penske to anyone moving! ESPECIALLY this location! The employees were so friendly and super helpful! Thank you so so much! You guys made this part of moving so much better!!
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April 2022 by B. D. Nelson (Nicole)
Wonderful customer service. If I need to rent a truck again, it'll be at this location.
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March 2022 by Todd Hutchison
Great customer service. Def went out of their way to accommodate my situation. Hats off.
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March 2022 by Robert Barnhill
The best when it comes to truck repair. 50 years I've been trucking and these guys and gals are tops!
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September 2021 by Barry White
Employees are very knowledgeable and courteous They knew what to recommend what we needed and would refer people there Were there moving needs as well
