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May 2023 by latoria mitchell
I went to the shell 5/923 to get gas. It was an older lady working. I told the lady the price I wanted and than it came up on the screen. She immediately said no to the fuel rewards when I had a fuel reward card in my hand . I had to ask her, are you not going to allow me to use my fuel reward. She said she assume I didn’t have one but it will ask me on the second question and she apologize. So it did than I paid for my gas. I went out the door and start pumping my gas and I noticed the price was at 3.12 they charged me for and I have receipt to prove it. Mind you the regular price is for gas regular is 3.09. I should have gotten gas at $3.06 especially using my fuel reward card. So I noticed she rung me up for credit and not debit when I have a debit card. I immediately went back in to ask her to fix the situation and she claim she couldn’t . So I didn’t argue but ask her for the corporate number. She than gave my an Apple Pay number claiming it’s the number to the head office. So not only she is a woman that assume and wasn’t train right to work the duties of this job effectively, she end up being a liar. Mind you, I have all of it on video record as well due to me wearing a camera on me.This was at pit stop #47 on sunset blvd in west Columbia SC. I usually don’t think people should be fired. By her lying, assuming and making mistake deserves for her not to be at that gas station. If it was anybody else younger or out of control, nothing would have went peacefully as it did. I found the corporate number myself because of my high networking. I will be calling to file a complaint. If nothing is done and I don’t here from the shell, I will be releasing the video all over social media and one of my platforms with over 3.6k people , to see and start a protest against the business for cheating people out of their money and hiring inadequate people to work for them .I am highly disappointed in shell especially this one and never will be a customers again. It’s sad because I go to shell about three times in a week because of my traveling for nursing requires it
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February 2023 by Pamela G
Well lit for early morning and late night fill ups. However, travel toward Columbia, SC on 378 (Sunset Blvd) and you will find cheaper gas by like 10-15 cents per gal.
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January 2023 by Pamela Glover
Well lit for early morning and late night fill ups. However, travel toward Columbia, SC on 378 (Sunset Blvd) and you will find cheaper gas by like 10-15 cents per gal.
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January 2023 by Jake Birkmaier
No bathrooms and NCWA signs at the door.
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February 2020 by The Voice Inside
Please turn the music at the pumps down...
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February 2019 by Scott57
Prices are usually 10 cents higher than other shell stations nearby.