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March 2024 by Jeff Taylor
I cancelled my service bc the internet service was slow and intermittent. Upon cancellation, Spectrum is demanding I return their equipment. I NEVER HAD ANY OF THEIR EQUIPMENT!!! I keep calling and they keep saying to return the modem I never had. I bought my own. I cannot get it resolved. What an awful company to work with
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February 2024 by Rhett Mikols
This is for Platt Springs location next to Babcock. They speed through here (SLOW DOWN) and there are Spectrum parking spots; but not officially marked and cars have been towed. (DESIGNATE SPOTS).
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December 2023 by Julie Nolen
The tech that came to my house was very fast and very nice. However, he said I had to bring back my cable boxes. He couldn't do it. Unless I missed something I drove on my lunch hour to the location on plat springs and they don't take equipment back. You have to go to Harbison or Harden St. Would have been nice to know since I used my lunch hour and accomplished nothing!
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December 2023 by Robert Burton
Sorry, poor customer service, and WAY TOO EXPENSIVE for basic service. Every few months my bill got higher and higher. All reps were stating I was getting the best deal. There was nothing they could do.
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October 2023 by Charlie Webb
Avoid Spectrum at all costs. They flat out lie about their billing amounts and practices. My "3 year locked in pricing" just went up $10 and it's barely been more than a year.
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October 2023 by eduardo galan
It is the worst TV service and the worst customer service I have ever had in this country.
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September 2023 by Nicole LeVan
Spectrum at worth a damn. I absolutely hate this company. I would rather herd cats then deal with them.Internet is out. Has been out since yesterday and now they can't fix until late Wednesday. If they even come then. They have such a good habit of not following thru with the first app made. Go figure.They not helpful. Just do yourself a favor and don't.
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September 2023 by Akeem Rawlinson
Good company just bad timing on a black out can’t watch football thank goodness I’m not paying extra for te football channels
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August 2023 by CallSign Reaper
Facility no longer has a public customer side. Needs to be listed as closed
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August 2023 by kelsey tucker
THIS IS NOT A CUSTOMER SERVICE CENTER!!! CALL CENTER ONLY
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July 2023 by A F
I rather use a carrier pigeon to deliver my messages then rely on service from spectrum. They couldn’t hit water if they fell out of a boat.
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June 2023 by George Shirer
The customer service location on Platt Springs Road is closed. Google still lists it as open. There is a sign on the door directing customers to the Harden Street location in Columbia.
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May 2023 by John Evans
They Moved Why is this site here!(Good Memories?)-How many yearsHas it been Employees Only???
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April 2023 by Jack Cahill
Hands down the worst internet service I have ever had. Weak signals, poor connection, constant service blackouts, and more. Get literally any other internet service provider if you can.
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April 2023 by Diana Bricker
Very helpful employees. Nice clean, attractive store.
