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August 2023 by Christy Cade
I highly recommend Tropic Aire for all of your patio needs. My shopping experience there was great. Everyone was extremely nice and very helpful. Also, getting to visit and play with Vivian(only the most adorable pup ever) is a huge plus considering that she is just the sweetest. I will definitely be back. A+ service and quality!!!
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August 2023 by Diana Zelasko
Nice showroom. High prices. However, I wouldn't purchase any furniture there as they allow their small dog to lay on the furniture cushions, run around the store while we there. Not mindful of individuals may have allergies.
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July 2023 by Dan G
This is where you go when you are willing to spend a little extra for high quality stuff that will last "a long time". We visited recently and they still have the same line that we bought in 2010. Our set is still on the porch. The cushions have been re-stuffed but otherwise still looks new.
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March 2023 by Jamie Floyd
We were in the process of building our pool and kept seeing beautiful pool loungers in other people’s photos. It was 2020 so most stores were operating online only.I asked our builder about them and he told me that most of his clients really never used them. Primarily because they sit so low making it is hard to get in and out of them and the budget loungers tend to mold.After searching all over the internet for QUALITY pool loungers, I found some at Tropic Aire. I called the store and I explained that I was concerned about how low the loungers sat because I had bad knees etc. She understood my concerns and had the perfect solution! Tropitone loungers with pedestals! We ordered them and it was absolutely the right choice. We bring them inside during our off season and have never had any issues with mold.* last summer I had knee surgery and was told that I couldn’t submerge my leg in the pool water- for at least 6 weeks. These were perfect! I was able to keep that leg out of the water, but still be in the pool to watch my daughter. Thank you Tropic Aire for saving my summer!
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February 2023 by Rita Jones
Not helpful. No personality at all. We have brought a lot of furniture in the past from them but will not go back.
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December 2022 by M Gregory
Beautiful Christmas store. Huge selection.
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May 2022 by Jim Mullin
Avoid unless you like bad customer service!!!First time ever writing a critical review, but Tropic Aire earned zero stars rating from usWhen the owner of the store hangs up on you because he didn’t want to deliver a few items back after: 1) Tropic Aire asked us to return items for them to inspect and fix because of manufacturing issues. 2) An employee who stated in front of two of us that they would fix and get the items back to us. Of course we assumed there would be no charge for this since you would think they would want stand behind the products they sell and keep a new customer happy. Nope: “That would cost us to much to deliver” the owner said. Our reply was he probably won’t be getting a great review from us. With that he hung up saying “I won’t be threatened”. Wow!!!! Apparently a bad review would be threatening!! In any event, we have already had two different people ask us where we got our furniture. We told them and needless to say, they will not be going to visit Tropic Aire.
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May 2022 by Jim M.
Avoid unless you like bad customer service!!! First time ever writing a critical review, but Tropic Aire earned zero stars rating from us When the owner of the store hangs up on you because he didn't want to deliver a few items back after: 1) Tropic Aire asked us to return items for them to inspect and fix because of manufacturing issues. 2) An employee who stated in front of two of us that they would fix and get the items back to us. Of course we assumed there would be no charge for this since you would think they would want stand behind the products they sell and keep a new customer happy. Nope: "That would cost us to much to deliver" the owner said. Our reply was he probably won't be getting a great review from us. With that he hung up saying "I won't be threatened". Wow!!!! Apparently a bad review would be threatening!! In any event, we have already had two different people ask us where we got our furniture. We told them and needless to say, they will not be going to visit Tropic Aire.
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November 2021 by Gina Beckham
Great place. Do really good work. Quality merchandise.
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October 2021 by Patti Lifland
I have been a customer of Tropic Aire Patio since I moved here 13 years ago. I worked closely with Mary Beth Singleton to furnish my poolside deck. Her designs for my outdoor areas were creative, fun & made the most of the space with comfort, function & style. The fabrics she helped me select for the cushions & umbrellas were lovely & worked well with the couches & chaise lounges that we picked. Mary Beth is an absolute pleasure to work with! I also purchased my Christmas tree from Tropic Aire several years ago & have received excellent service for storage & set up each year.
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May 2021 by Chris Thomas
I spent 5K with them for pool furniture. I paid in January 2021. They told me about 8 weeks until delivery. 9 weeks later it came!! But not everything.. I was told that one of my chairs fell off the truck and they would have another one to me in a week. A week and a half go by nothing. I called them and was told it was not re-ordered. Called me back that afternoon and suddenly they had one. Then told me I had to wait another 2 weeks because that’s when they would be in Chapin next... So I pay you 5K and have to wait 12 weeks? Poor customer service.. you lost my chair when you realized you had another one I should have been priority since my delivery was incomplete. They don’t seem to value clients here. Just another number to them. I would not recommend this place.
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May 2021 by Pauline Rogers
Prices were Really high.
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April 2021 by Tracy Lynn Clark
Fantastic service and a beautiful selection of outdoor furniture. We couldn't be happier with the set that we chose and certainly wouldn't find the quality anywhere else!!
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April 2021 by Mark P.
This place is awesome!! Thank god they are not germa freaks about the masks! Wear one if you want to. Finally someone with some sense. The selection is better than you will find anywhere. They have top of the line stuff if you want the best and quality things priced right as well. Everything on the floor is classy and elegant. Anyone wanting to make a deck or patio beautiful will love this place and its all here!
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March 2021 by Christopher Hollingsworth
The furniture at Tropic Aire is made to last. We have furniture that Duke sold my wifes grest grandfather in 1987. We were sitting on it this morning. High quality for sure.
