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December 2023 by Mark Mitchell
I've never seen such an unbelievable and unprofessional run facility with employees that really shouldn't be employed anywhere they should be incarcerated and that's exactly what I'm working on doing one of them for sure is going to jail and more than likely prison
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November 2023 by Joanna Lane
I was so upset when I pulled up in the uhaul truck and realized I was going to have to unload everything onto a very small cart and push it all the way thru the building to get to my unit. Not good when you have heavy and large pieces of furniture. No help from the staff at all. I wasn't told this upfront or I would not have rented storage space from here. So save yourself the trouble and do your research before you pay for storage space here.
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November 2023 by Moriah Lovett
Just got a hitch installed on my Toyota Highlander. Set an appointment online for 9am and they were ready right when I got there. Install was fast and they were super friendly! Great experience.
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September 2023 by Kaye M
First time being at this location and will be back. Excellent customer service
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September 2023 by Tralin Brown
Staff very rude, unprofessional. They have no customer service skills what so ever, won’t ever recommend this location to nobody!!
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August 2023 by Anderson Corder
The guy working the front desk was rude and unprofessional. I came back in twice for help and he was very dismissive and was on his cell phone the whole time while I was waiting to be serviced.
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August 2023 by Jeffrey Nikonchuk
I made a reservation for a 15 foot moving about 3 weeks in advance. When I arrived the day before my move to get the truck I was informed that there were no 15 foot trucks available. They gave me a 26 foot for the price of the 15 footer and gave me a 20 cent per mile discount. I had also reserved 6 moving blankets which they didn’t have either. Cost me $100 to fill up the tank of the $26 footer but in the end it worked out. Four stars are for not having the equipment I reserved. Staff was very accommodating.
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July 2023 by Angee Cox
Very clean and well-lit. I feel safe going here to get my things ☺️
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July 2023 by Cynthia Taylor-Burgess
I always have a problem about getting in, and some of the staff is lazy. I went by there today, it’s 11 am and the doors are still lock, even when I use my card. It says access accepted but can’t get in and when you tell him, he said the doors are open, but no. I never had a problem at the last Uhaul place in Columbia but this one, the guys are lazy. They need to do better.
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June 2023 by Google user
I always have a problem about getting in, and some of the staff is lazy. I went by there today, it’s 11 am and the doors are still lock, even when I use my card. It says access accepted but can’t get in and when you tell him, he said the doors are open, but no. I never had a problem at the last Uhaul place in Columbia but this one, the guys are lazy. They need to do better.
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June 2023 by Jeremy L
Walked in couldn't find office no signs. Very dirty mop buckets in aisle with no worker in storage area. Store overall was dirty for being a new location. I finally found office with 4 workers sitting in front of desk doing nothing no customers in office. Asked for a hitch to be installed told me they didn't have staff. But told hitch installer was next to me but didn't have enough staff to install hitch but he was literally sitting down in front of me playing games on phone??? Won't be coming back to this location.
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April 2023 by Iesha Grooms
The one worker everyone else left there was super. He was knowledgeable and polite. The store was clean and very organized.
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January 2023 by Jose Oliveras
I had outstanding experiences with this store super friendly, cordial environment. They dont to upsell, which makes you feel more at ease. This facility is uber-clean. The staff are professionals. I have had encounters with Richard White the manager, I am Veteran, he took care of me on my first day Columbia, SC.. Priscilla is alway so deligent always patrolling the storage units and Brandon superr friendly and knowledgable a great member of your team, he is definitely a Southern young man. "What a Beautiful place!"
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December 2022 by Paulette Reeves
Very nice people there!
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November 2022 by clive
Spencer was great to work with. He was very professional too.
