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September 2023 by Candice Indiano
The store hours aren’t the best but. Austin is the best Pharmacist. I know the hours, I make sure that I get my medications fill in line with that. I haven’t ever had a problem.
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July 2023 by A B
Pharmacy is literally never open. It's been days and they don't even post that they'll be closed online. This happened just the other week for some other reason too. I can't transfer my specific prescriptions, do they just expect people to be okay for a while?? They also keep changing their hours when they do feel like being open to the point that now it's pretty much impossible to make it in time. I'll be finding somewhere else that actually functions and can call itself a pharmacy. Hopefully I can at least get my last prescription sometime this decade.
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July 2023 by Omar Daoudi
Star is always such a great help!
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May 2023 by L. Stanley
Are you kidding me with this company,I received notification at 5:02 on Friday that my prescription was ready. But the pharmacy closed at 5 and doesn't open back up until Monday. What if this was a life saving medicine, I guess true customer service really is coming to an end.
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April 2023 by Lloyd S.
On Friday 04/21/23 at 5:02pm I received notification that my prescription was ready. I knew they had been changing the hours here and there and the pharmacy was closing at 6pm some days so I checked the app and to my surprise I learned that it closed at 5pm. I went back to the pharmacy today Saturday 04/22/23 and there was a sign in front of the pharmacy saying pharmacy was closed and would reopen on Monday. This practice is absolutely unacceptable, I will be filling the appropriate complaints with the agencies that govern pharmacies and well as the BBB
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March 2023 by Shakira
Wish I could use zero stars for the new management. I’m here (this location) literally 3 to 4 times a week. By the time I walked to my car for two seconds to get my ID after being ID for Robitussin DM the new manager VALERIE was putting my items back. Like CVS NEVER Treats their regular faces in this manner regardless of the matter now I see why walgreens cannot keep store managers. I am 33 with 4 little people, like this is not the neighborhood pharmacy that people build relationships with.
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September 2022 by Matthew Waters
They should just close this one down. Hardly ever open, rude lady in front, always a problem with pharmacy. And God forbid you need or ask for help. Seems like poor management or lack of employees or both but either way this Walgreens sucks
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September 2022 by Maureen McCarthy
Love this store!!!! Friendly associates happy smiling customers, super clean and well organized fast accurate service, always has exactly what I want. This is a really nice place to shop
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July 2022 by Child of God's Kingdom
Absolutely love the experience here just concerned about the printed coupons not distributed
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June 2022 by Steve V.
Pharmacy hours of 10 - 6, Mon‐Fri are very inconvenient. Most people are working those hours. At least a half day on Saturday would help.
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May 2022 by Evan G.
This Walgreens location on Charleston Highway in West Columbia is a well managed Walgreens that has everything that you need in a Walgreens and much more. The staff here provides excellent customer service and makes sure that you find everything that you need.
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May 2022 by Bree Sinclair
They suddenly began closing the pharmacy at 6pm everyday and all day on Saturday and Sunday without notifying customers. I had a root canal Friday afternoon went straight to the pharmacy and found it closed with no option to transfer my pain meds prescription anywhere else. I just had to suffer with a exposed nerve in my mouth until Monday.
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October 2021 by Sara L.
Reviewing the pharmacy drive thru: Such nice, thoughtful staff! After I picked up antibiotics for a sinus infection, the pharmacist called me a couple days later to check on how I was responding to the antibiotics. Another time, a different pharmacist went over the side effects of an asthma medicine when I said my system was sensitive to modern medicine. She also asked about my co-pilot, the beagle Ms Cleo sitting next to me. The staff always answer any questions I call in about later too.
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October 2021 by Haywood Matthews
EXCELLENT SERVICE AND FOLLOW UP . AUSTIN IN THE PHARMACY IS THE BEST
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September 2021 by Tired of it
This pharmacy is absolutely the worst pharmacy ever. Every time I go to get my prescription they say my insurance says I have a primary insurance and because I need my prescriptions, I have to pay 10 times the amount it would cost. They will smile and tell you if you get the issue straightened out with the insurance company and come back within seven days, we will give you the money back. I called my insurance agency, made sure everything was okay, and went down within the seven days to get my money back, and then they tell me they can't get it to go through. they say maybe I can get my money from the insurance company. Then I got mad and they called my doctor's office and told them to take it off as my pharmacy. nice way to keep my money.
