The AT&T Store in Mitchell, South Dakota, receives high praise for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and attentive service, often highlighting individual employees for their exceptional care. One reviewer noted how a staff member went out of her way to assist an elderly customer, providing not only help with billing and service plan questions but also offering a chair and opening doors for him. Another customer mentioned the upbeat attitude of the staff, making visits enjoyable despite the store's busyness. Overall, the store is recommended for anyone facing tech challenges, especially seniors, and customers leave with a sense of satisfaction and gratitude. However, some customers wish for more proactive service options, such as insurance offers for new phones.
Great customer service as well very knowledgeable, it is a very busy store, though the wait was definitely worth it as due to the staff , I definitely recommend this store and service
June 2024
Mitchell, SD location. Great service. Enjoyed every moment. Well informed, in/out above and beyond.
November 2023
Amazing customer service!!! The lady that had helped me was so nice and reassuring!!
