O'Reilly Auto Parts store #5600 in Pierre, South Dakota, is known for its friendly and helpful staff. Customers appreciate the team’s willingness to assist with various car problems, from replacing starters to wiper blade installation. The employees are described as knowledgeable, patient, and always ready to help, even when busy or dealing with difficult customers. A standout employee, Trina, received praise for her expertise and quick service, including helping with windshield wipers and locating receipts across different locations. The assistant manager, Tye, is also recognized for his cheerful attitude and helpfulness. The store offers a range of services such as free battery testing, fluid recycling, and check engine light testing. They also resurfaces brake rotors and drums and provide a free Loaner Tool program for specialized repairs. Customers value the efficient service, noting that they often leave quickly and satisfied. Overall, the store provides a positive experience, with staff focused on helping customers in a friendly and professional manner. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable choice for auto parts and services.
Very helpful and knowledgeable and I personally would not buy my auto parts from anyone else, these guys have great customer service and I highly recommend them.
August 2025
Very helpful in identifying the right item i needed,,, always friendly and ready to help
July 2025
Had some questions today so I called, hands down, best customer service. Thanks to Peyton and for transparency. I appreciate the help today man, thanks for your time.