-
November 2023 by Andrew Merlino
Got rear ended and took my 4Runner here. The paint matches but other than that looks terrible. Panel gaps, paint in the gaps, fish eyes, overall terrible fit and finish. They sent an automated text asking how the service was and I didn’t rate it well so they called me saying they’d fix it. I’d prefer that they do it right the first time though.
-
November 2023 by Alana Romero
Very professional, loved the updates every day and made things easy! My vehicle looks awesome! Happy to have chosen them to make repairs on my vehicle!
-
November 2023 by Dawn Pence
This place has always taken good care of me and my vehicles. I had a very good experience this last time, as always. Paul and Vern are great.Service: Body & Trim
-
November 2023 by Rich Norman
Very GOOD EXPERIENCE at CARSTAR….. from initial estimate to them obtaining parts needed to scheduling and making repairs. Ken briefed me on procedure and how repairs will be made.Upon drop off I was surprised with texts giving me updates on repairs and progress. This was unique and a very welcomed addition adding value to their service.Repair progress was received on a regular basis and repairs were completed two days ahead of schedule. CARSTAR handled my claim and worked with my Insurance which made this a very seamless and easy situation for me.Upon inspection of repairs I couldn’t be more IMPRESSED or HAPPIER!!! My vehicle looked like new again….. inside and out!!!!!!CARSTAR and Ken did a FANTASTIC JOB!!!! Was assured EVERYTHING would be RIGHT and it was!!!! Can’t Thank everyone enough at CARSTAR for their professionalism and concern for GETTING THE JOB DONE RIGHT!!!! ⭐️⭐️⭐️⭐️⭐️
-
November 2023 by Lisa Holbrook
If I could give 10 stars, I would. Ken and his staff were amazing from start to finish. They got me right in to repair the hail damage on my car and had it completed sooner than promised! The customer service and the work done were both stellar. I know where to go for all my autobody needs and I will be recommending them to everyone. Thank you all for making this a surprisingly enjoyable experience!Services: Painting
-
November 2023 by Jaime Cantu
We have been coming to this shop for a few years, after having hail damage multiple times. Every experience is excellent and really Ken and his team have gone above and beyond every time. Thank you so much. We won't be going anywhere else.
-
October 2023 by Christian Hargraves
The overall experience was great! Vern was very professional, they did a great job on my car, they fit me into their schedule so I could get it quickly, they went above and beyond by fixing more than I had seen and they did it for an amazing price that was cheaper than they quoted!They have definitely earned my future business and I will be referring all of my friends there.
-
September 2023 by Natalie Johnson
We had an estimate completed by Paul. He was rude, unprofessional, and discriminatory towards soldiers. He lacked expertise in defining what damage to our new vehicle was. We will not get our vehicle fixed there and will definitely never recommend to anyone, especially soldiers. We alerted USAA of their poor demeanor and unprofessionalism.
-
September 2023 by Bobby Johnson
Absolute terrible experience. Provide an incorrect / fraudulent estimate to our insurance, making us pay more for damage that occurred during one incident. Do not go to this place of business they will take advantage of you
-
August 2023 by Lovey Fire Lightning
This is my third time using car star for repairs. Every visit has been greeted with easy and concise communication from the team. We will continue to use their services in the future.
-
August 2023 by Janice Heigh
Excellent repairs on the hail damage. Got my car back looking great, washed, and completely cleaned inside and out. Great service
-
July 2023 by Monica Colby
They did more than they had to. The requeated work was done quickly and they did extra at no charge. The car was returned clean inside and out. All of the staff were friendly and helpful. I loved how I was kept informed of progress every morning.Services: Painting
-
June 2023 by Anni I
Great service and friendly and quick response from the estimator. I was informed right away if anything changed. I can definitely recommend their services!Service: Body & Trim
-
June 2023 by Carol Davies
Work was done in a timely manner and done well. They even detailed my car before returning itServices: Painting
-
May 2023 by Tabitha Yamaguchi-Burtrum
My experience with the CARSTAR team was very pleasant, polite, and friendly. They worked quickly on my vehicle, kept me updated throughout the process, and did an excellent job with the repair. I highly recommend CARSTAR to everyone!
