Courtesy Subaru in Rapid City, South Dakota, has consistently provided excellent customer service and reliable vehicle maintenance for its customers. The dealership boasts a large inventory of Subaru models, making it easy for customers to find the perfect car to suit their needs. Customers have praised the professionalism and accommodating nature of the Courtesy Subaru team, from the sales staff to the service department. The service department has been particularly noteworthy, with customers reporting quick turnaround times, even during busy periods, and exceptional problem-solving skills. One customer, who was on a cross-country road trip, was impressed by the service manager's ability to quickly diagnose and repair an issue with their vehicle, allowing them to continue their journey without delay. The dealership has also demonstrated a commitment to customer satisfaction, going above and beyond to ensure a smooth and stress-free experience. Customers have shared stories of the staff staying late to complete paperwork, providing loaner vehicles, and maintaining excellent communication throughout the process. Overall, Courtesy Subaru has earned a reputation as a top-notch Subaru dealership, providing exceptional service, a wide selection of vehicles, and a commitment to customer satisfaction that sets it apart from the competition.
Excellent experience, highly recommended! Outstanding team overall, and a very special Thanks to Carter. His knowledge and professionalism were above expectations. Courtesy Suburu, watch out...I may hire and take him away from you someday.
September 2026
Have an svx they tried to get my key fob to work but couldn’t after a slight misunderstanding the gm fully refunded me. Pretty thankful for good people
August 2026
Early morning appointment was as easy as it could be. Checked in immediately, and had access to a comfortable waiting room complete with snacks and multiple choices of hydration. I could have easily spent hours there, but my service was done in less time than they predicted.
