Pearle Vision in Rapid City has built a strong reputation for providing genuine eye care since 1961, and recently received the 2022 Women’s Choice Award for Best Eye Care Retailer. Customers appreciate the welcoming atmosphere and the friendly staff, who are dedicated to offering personal attention and clear answers during eye exams. Many have praised the relaxed exam experience, as well as the helpful assistance in selecting glasses without pressure to buy the most expensive options. While most reviews highlight exceptional service and care from the staff and doctors, there have been some concerns regarding customer service from a specific staff member. One reviewer mentioned a rude interaction when inquiring about glasses, which detracted from their overall experience despite positive interactions with others in the store. However, many customers have expressed gratitude for the thoroughness and professionalism of the optometrists, particularly noting how they take the time to explain results and prioritize patient health. The commitment to customer care has led to a loyal customer base, with many stating they will return for their eye care needs. Overall, Pearle Vision stands out for its quality service, knowledgeable staff, and commitment to eye health, making it a trusted choice for many in the community.
Great service. Great place to go for your vision needs. Need better seating arrangements for the patients.
September 2024
Made optometrist appointment online just 2 days before. Needed quick temp glasses after cataract surgery. Everyone was so friendly and helpful. Checked all my insurance and planned for when my eyes healed! Had my glasses in a few hours. Couldn't ask for better service!!
May 2023
Great place, friendly staff,my appointment was on time& they take my Medicare so it cost me less than expected! Moved here 2 years ago so not familiar with Rapid city,this is close & I'm happy I chose Pearle Vision!Thank you!
