Menards provides an okay to amazing shopping experience. Some customers report difficulty finding items and assistance, while others highlight employees who are super, very helpful, colorful, and knowledgeable. Staff members are noted for going out of their way to help, being knowledgeable, and making a customer's day. The store is described as a crucial business partner for its pricing and selection, with one customer shopping there nearly every day. A common complaint is the lack of air conditioning, making the store uncomfortably hot. The yard staff receives particular praise for being helpful, even loading items in the rain. Overall, it is hard not to live beside a Menards due to the customer service, though occasional inventory shortages occur.
