U-Haul Moving & Storage of Sioux Falls is a large dealer offering a wide selection of trucks, trailers, cargo vans, and supplies for local or long-distance moves. It also provides storage units, propane refills, and various moving solutions. The location is noted for having very good and helpful staff who offer excellent customer service, with some employees going above and beyond to assist customers. However, the business frequently struggles with being extremely busy and understaffed, particularly on weekends, which can lead to exhaustive wait times. Some customers report occasional hiccups, such as trucks being double-booked or issues with reservations. The parking lot is considered inadequate for the high traffic volume. For faster service, a self-service mobile checkout option is available. While there are some cons, many feel the benefits, like weekend hours and the large inventory, outweigh the negative experiences. The consensus is that with a larger facility and more staff, it would be an excellent operation.
The manager was very polite and help me out way above his duty. Things very not working out for me that day but he solve the problem and it turn out perfectly. Thank you!
March 2026
Staff were very friendly and helpful. Great experience all around!
February 2026
AJ has been a great help over the past couple of days, and I really appreciate the time he took to help answer my questions for my upcoming move. Many thanks!
