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July 2024 by Leo Joseph Thiner
Will never walk into a Virizon store front ever again; after the way I was treated today by a so called associate! The KID shouldn't be working there. No customer service skills what so ever.
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June 2024 by Kelly Martinez
Hailey was awesome is helping me today!
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June 2024 by Candy Reese
Very good experience here today. Specialist Ethan was absolutely the best. Upgraded from 2016 LG to Samsung S24 and it went great thanks to Ethan and his skills and knowledge. Thank you so much!!
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May 2024 by Wanda Sanftleben
The person who helped me was attentive to my needs.
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April 2024 by Chasity Hughes
The Verizon store and employees were very nice and tried to be so super helpful. The Verizon company online screwed my order up resulting in online agents repeatedly putting in order got flagged possiable fraud for the online agents mistakes the two store employees tried everything to get it lifted and Verizon online credit team won’t lift it for 6 months! For their mistake! So as result I couldn’t get phone and service with Verizon I went to TMobile who’s a good cell provider. But the people at this Verizon store amazing
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April 2024 by Mabel Arias
Jesse's attention was truly wonderful, he treated us kindly.
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February 2024 by Rob Schmit
They are good and getting you in and out. Unfortunately, I always leave without resolution.
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February 2024 by Jenny Lei
That native girl with the black hairs needs to go, she is never helpful and is very rude and pushy. Doesn’t wanna listen to what you need.I told her that she wasn’t being helpful and pushing the 15 on me. Instead of saying sorry she yelled at me from across the building as I was leaving saying “no I’m not”
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January 2024 by Thomas Barlue
This is my favorite Verizon store. I bought my Z Fold5 here, and since I'm coming here only.Good customer service, friendly faces, and above all, knows what they are doing.
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January 2024 by Deandra “Randi” Horstman
Always a lot of employees standing around not helping anybody
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January 2024 by Roberto Smith
You like getting scammed? Use Verizon. Was told I'd get a free case with an iPad, didn't get it come back and the employee lied saying he never said that. Terrible
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January 2024 by Sarah Chernatinski
There was a bit of a wait but I'm thinking we came in at a busier time. Staff then helped us pick out what we needed and get everything transferred over to our new items. It did take some time but it sure is faster than the last time we went in. We are not frequent to update our devices but my son dropped his phone in water and my husband's phone had seen better days so it was time. We discussed the most practical options for our needs and were happy with the advice and help we were offered.
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January 2024 by Gray Bush
Don't go there with an Apple product, the staff is completely clueless and their only concern it to make you upgrade. They would not fix the phone that was bought in and purposely mislead us. Should be reported to the Better Business Bureau.
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December 2023 by austinspeed117
Came in before somebody else and they get helped before me.
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December 2023 by Jeff Patten
A very disappointing experience. I get checked in wondering why the guy who checked me in or the Manager sitting at a table playing on his I-Pad can't help me but, ok. After 15 minutes walking around the store and standing 5 feet away from the Managers desk for another 5 minutes, six Verizon employees all standing around the Manager, not one asking me if I've been helped, feeling invisible at this point. I decide to try a different store. I noticed three of the employee's watching me drive away. Verizon stores are the worst. Went to a private store, "Wireless World" where I was in and out in 15 minutes.
