Verizon in Sioux Falls is known for its excellent customer service and friendly staff. Customers appreciate the helpfulness of the employees, who go out of their way to assist with various needs, including mobile devices and internet services. Many have shared positive experiences, particularly with the knowledgeable staff who provide practical advice and solutions. The store offers a range of high-end mobile devices, alongside reliable 5G home internet with good nationwide coverage. While some customers experienced delays during busy times, the overall assistance received during purchases and device transfers has been commendable. The manager, Jesse, has received special mention for his attentive and professional approach, enhancing the customer experience. Customers can conveniently visit the store for appointments or place online orders, with options for in-store pickup and fast shipping. Despite some issues with online orders, the local store's commitment to service remains strong, making it a favorite for many Verizon users.
Julius, was real helpful at Verizon on 41st and Willow
August 2026
Cassandra was phenomenally helpful- we always have a great experience at this Verizon!
August 2026
Tyler was a joy to work with. He totally helped me with my Verizon needs and I appreciated all his expertise. He was amazingly knowledgeable and deserves a huge pat on the back.