The AT&T Store in Spearfish offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes flexible prepaid phone plans with no contract and popular unlimited data plans. These plans come with nationwide AT&T 5G service at no extra cost. Customer reviews consistently highlight exceptional service. Staff are described as a great group of people who are patient, prompt, knowledgeable, and never pushy. They answer all questions, help select the right phone or plan, and take time to understand customer needs and budget to find the best solution. The phone transfer process is noted for working perfectly, and service is generally quick and efficient. Multiple reviewers mention setting up new lines due to this positive experience and state they will always recommend the store. A significant downside noted is the store's terribly poor wireless internet connection, which hampers the ability to fully test devices or complete data transfers in the store, requiring customers to finish the process at home. However, the excellent and patient service provided by the staff is credited with overcoming this infrastructure shortfall and ensuring customer satisfaction.
I have to say Jack and staff, were prompt, clearly knew the needs and wants of the customer and answered my questions and didn’t “ feed me the beans”. Honest, quick, tech savy, and made my transfer from old provider to them seamless and easy..
June 2024
We received great customer service here. The employees were fantastic!
June 2024
Lyle, the sales rep, answered all of my questions and helped me select the right phone. The phone transfer process worked perfectly. Quick service. The phone works great. Thanks.
