Cell Phone Stores in Spearfish, SD

“Normally I abhor visits to the cell phone store. This one is different, solely because of the people working there. Jack was the absolute most personable, knowledgeable and friendly consultant/advisor I have ever had the pleasure of dealing with. I was changing platforms and bombarded Jack with endless questions and scenarios. He navigated my situation clearly and precisely illuminating and highlighting the benefits of a new and different platform, without being condescending or bringing the unwelcome sales pressures. I actually had a great time and learned a great deal during my visit to this store. The downside is the store itself as the wireless internet there was terrible. What an absolute shame that customers are unable to adequately test drive the latest, greatest and potentially powerful technology considerations due to laughably poor wireless connection speeds. In fact I was unable to fully appreciate my new IPhone 15 pro until I got home to decent internet speeds. I had to wait to complete data transfer and platform integration until I was home with a decent connection, well after the decision to buy had been made. Without the excellent and patient service provided by Jack and gracious input from Joe, I would probably have made a different decision and went elsewhere. Five stars for the people working here, Jack in particular. Two stars for the store for failing to provide the tools to showcase their products and hamstringing customers by failing to fulfill the potential of the tech they are selling.”

“We connected a service for my son yesterday so he finally has an operable plan - only to find out today that he has No service.Not sure who that’s on, but it’s frustrating ?”