The Hampton Inn Spearfish offers a mixed experience for guests. The facility itself is generally clean, with comfortable rooms and a satisfactory breakfast. The pool is good for kids, and the beds are reported to be comfortable. However, the front desk service is often cited as a major downfall, with guests describing a lack of greeting, scowling staff, and difficulty finding employees. The evening manager and front desk staff are described as "next to worthless and nonexistent," making the check-in process frustrating. Additionally, the TV service is reported to be poor, and the breakfast does not always meet expectations. While the hotel is nice for the price, some guests have had issues with the hotel photocopying their credit card and ID, leading one reviewer to state they will not stay there again. Overall, the Hampton Inn Spearfish provides an adequate stay, but the poor customer service and other issues may lead guests to seek alternative accommodations in the future.
The TV service was horrible: channels did not match the guide, and how can you NOT have Fox News, the #1 news channel. Breakfast did not meet out expectations of what we usually get at a Hampton Inn, had to go to the Original Spearfish Breakfast restaurant. Room was clean, a plus. Not coming back ever to this hotel.
August 2025
The evening manager and lady at the front desk were next to worthless and nonexistent! We had to go back into their office to find them to check in. I personally witnessed this with several other guests through out the evening. Completely unacceptable for a Hampton
August 2025
Very accommodating to my girlfriend running marathon and giving us late checkout and coffee early. Fresh cookies when you walked in the door. Manager was even working himself and went above and beyond for a clean and refreshing stay.
