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December 2023 by Alec Little
I have banked here for 16 years. Every problem ive had has gotten handled. The loans i have, ive never had trouble getting. Somtimes it takes awhile to get somthing done, but as long as you make sure they know its inportant they will do it ASAP. Thank you for the wonderful service.
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March 2022 by Janet Peck
Teresa at the Sturgis office is so pleasant when you even have a bad situation to deal with. She made me feel so much better when I thought I'd have the worst day. She went way above her call if duty to make a bad situation a solution I was able to deal with. She is definitely a star employee.
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January 2020 by mike knaup
This is the bank I'm forced to pay rent to, and unlike my main bank in spearfish that closes at 4:30 and drive through at 5:30, this bank doesn't have a drive through anymore in the spearfish branch, and closes at 4:30. The one in the next town 20 minutes away with a drive through closes at 5. I'm a working man that works 5 days a week till 4:30-5:00 this bank makes it impossible for me to pay rent except for on Saturdays, and even then, that's if I refuse to work that Saturday to pay my rent.
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December 2019 by Kriklyn Manry
I recently applied for a loan, I spoke to a girl named Courtney, who must have been the loan officer that was available, I applied so that I could catch up on some of the debt I have in my name, including credit cards, a furniture store, STUDENT LOANS, and then only have to worry about making one single payment to the bank that I've banked with for the last 4 years!! But because not everything shows up in the system and only my Victoria Secret Credit Card does, and I was rudely asked questions regarding my situation and as i continued to explain she continued to talk to me like complete garbage. Instead of wasting my time and making me feel bad for my debt, she should've just told me I wasnt eligible at this time. I've worked in a lot of customer service and never would talk to someone the way this Courtney girl spoke to me over the phone. I can understand if I don't necessarily meet standards for something I am applying for, but to degrade someone for it, is really disrespectful and makes the company look really bad.
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December 2019 by kurt roach
Amazing bank will definitely keep going here 10/5 stars if I could, friendly service and always willing to help when needed
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October 2019 by Katrina D Trujillo
Only have one star to reveiw. I have had nothing but problems with this bank especially when traveling! Use any place else I'll be closing my account and staying with my trust worthy main bank!
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August 2019 by Jessi C.
The most horrible bank I've ever dealt with. Specifically the Deadwood branch. I can't speak for the other locations but have actually had better results with the Sturgis branch (main location) resolving issues that stemmed from poor management and communication at the Deadwood branch. I would save your time and your money and choose any bank besides NHFCU.
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January 2018 by John Studd
The best credit union there is. Please open a branch in Rapid city.
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April 2017 by Robert Anderson
Great service.
