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November 2023 by Jeremy T.
This is a small town airport and reminds me a little of Hobby Airport in Houston. At least what Hobby used to look like back in the 60s before Houston blew up and the airport expanded 10 times. A similar pedestrian ramp connects the main building to the terminal building, except it is much prettier and peaceful in Knoxville with the waterfall features. Also, security is before the ramp in Houston, but after the ramp in Knoxville. Once past security and in the terminal building, there is a T where you can walk left to Gates 1-6 or right to Gates 7-12. A sit-down restaurant, Ruby Tuesdays, is at the corner to the left side. The small food court, currently consisting of Starbucks, Quiznos, and Cinnabon, is to the right. Other than that, there is not much else to choose from.Rental cars are in the garage, but at the back of the parking garage. The exit to leave the garage for rental cars is very strange with a narrow road that's junky. Same thing when entering the garage with a rental car. You are required to drive all the way around the airport, past the main entrance then make your way back to the road where you entered just to get to the rental car entrance, where you find a hairpin turn on a narrow road, going down a slight hill to enter the garage. I guess this is their way of making sure you enter the garage slowly.Other than that, it's a nice little airport that's clean and has friendly staff.
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November 2023 by Logan Gratehouse
Great little airport with some great amenities -- art from local artists, rocking chairs with a huge window, quick TSA service, comfortable gate chairs that include charging ports, and several options for getting food. I spent 3 hours here during a layover and was very comfortable.
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November 2023 by Cara Tapken
The coldest airport I've ever been in. I've been in alot of airports. I shivered all night while I had to wait for my flight and when I did finally get to sleep it was only so I could be woken by security asking for my boarding pass. I ended up in the bathroom at one point running my feet under warm water just to warm them up and then came back to hide when they opened the gates cuz the cold air was blasting. I wasn't the only one who moved.Nothing like ice cold all night then to experience that. And all of their restaurants were closed between 6 and 6:30 in the eve.I'll go back to trcities in Johnson city, at least it's warm and not screaming loud tvs all night.
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November 2023 by Lonnie Perry
Nice airport. Clean, relaxing, and comfortable. Getting through TSA was quicker than expected given there are just a few stations. Several places to eat as well as a few Hudson Marketplaces for snacks, drinks, books, or other items.Renting a vehicle was easy and quicker than expected. Getting in and out of the airport was easy.
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November 2023 by Thomas Kaluzny
For the size and scope of the airport, it is quite good for what it is. Security is a breeze and the staff is all very helpful. Pretty clean and orderly terminal with an adequate selection for dining. No good shopping though.
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November 2023 by Marie S.
3.5 starsSmaller airport and easy to navigate around. You drop your checked baggage off at a separate station, rather than the airline counter (or at least that's how it was for United). Enjoyed seeing the "bears" before the security line. The only issue was that there was one line open for TSA pre-check and several open for the regular TSA line, making it a longer wait for those of us who had pre-check. The other thing is that most of the seats are hit and miss for actually having power to the outlets 2023 #74
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October 2023 by Michael Samtesto
Wonderful regional airport. Sadly, if you check bags, plan to wait 15-40 minutes to claim them. It is the slowest baggage claim of any airport I've even flown to.
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October 2023 by Michael Hatcher
Nice clean airport, never have had more than 15 mins to wait in security. Rental cars are on site. Not many food options but unless your flight is delayed or cancelled shouldn’t be an issue.
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October 2023 by Rick W.
What an awesome little regional airport we have! Easy in access. Drive up, drop off and away you go. Check in was a breeze. So was security. A few little shops and a nice place to eat. Or just get coffee and a snack. It was clean ( even the bathroom) and well kept. On our return, arrival was just as easy. Loved the experience.
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October 2023 by Lana Lamb
Nice homey airport, flight left @6am, I arrived at 5:15 and made it through security and boarded in plenty of time. I thought the TSA employees were exceptional in their treatment of passengers. A-1!
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October 2023 by RM !
Love this airport! Rachelle at the American airline desk was so friendly and helpful that it was a wonderful reminder of the friendliness of being home. She was amazing and I wish more were like her at the other airports! This is the first of 3 flights for the day and really wish she could go with me lol. Friendly people all over the airport so far and as always it's super clean. Thank you McGhee Tyson for being wonderful... please set up a class and teach others.
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October 2023 by Dell O'Malley
Great regional airport.!Easy car rental drop-off.Tsa went smoothly, no strip search. Dozen gates, easy walk.
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October 2023 by IDA GONZALEZ SANTIAGO
Arrived to TYS at 10:20pm. Went to Avis counter and was told to head outside as the counter was closed. There are about 100 people waiting to be assisted by one agent who is filling in for Avis, Budget, and Payless. This is ridiculous. We have no idea when we will reach the kiosk. This is insane. First time here and definitely the last. This is horrible, we are tired from a long flight and now we will have to wait easily over an hour in line in the parking garage.
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September 2023 by Dave B.
Very small airport, 12 gates. But it's clean, well laid out, plenty of signs in the right places. Easy to get around (because it's so small). The couple gift shops have all the things you would think of and need. Good options for food after security. Clean bathrooms. No issues here, happy to travel through here again.
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September 2023 by Péter Csizmadia
Small, clean and well organised airport with friendly staff.