West Chevrolet is a highly recommended dealership known for its exceptional customer service. Customers consistently praise the service department, particularly Eddie Zamora and Jason, for their professionalism, expertise, and willingness to go the extra mile. The service team is described as providing timely, efficient, and transparent service, even for non-Chevrolet vehicles. Customers appreciate the team's ability to diagnose issues quickly and offer cost-effective solutions. The sales experience is also commended, with Frank being highlighted for his patience and ensuring a satisfactory experience for the customer before they leave the dealership. Overall, West Chevrolet is a trusted choice for both sales and service, offering a consistently positive experience for its customers.
Eddie was amazing and provided wonderful customer service. We came to West after having an awful experience at another dealer and we will definitely use West moving forward!
July 2024
I was greeted by Service Advisor Edward Zamora. We discussed what services I required and I asked if they could replace my wiper blades as well. Everything was completed in a timely manner and I thanked Mr. Zamora for his help and assistance.
July 2024
Scheduled my service online, and when I arrived they verified the needs. During inspection, they noticed something that needed maintenance due to wear that was not part of the original scheduled maintenance. They showed me the part for my opinion on service.
