“Hoss automotive was quick to respond to my questions and take care of me. They were fast to get my vehicle in to be repaired and quick to finish the work. My experience has been amazing and I plan to continue going to the for all my vehicle needs.”
“I was traveling solo through Cleveland, TN on a two-day drive when my Jeep started having serious issues. Every time I hit a bump, the car would shake violently until I slowed down to around 40 mph—it was scary and dangerous. I suspected something might have gone wrong during my last tire rotation. After asking ChatGPT for advice, it not only told me what to have checked but also recommended this shop based on their service and reviews. As a single female traveler, I’m always nervous about being taken advantage of in these situations—especially when you’re far from home and vulnerable. This shop was an absolute dream! They had me come right over, immediately took the time to look at my Jeep, test drove it, and checked the torque on the tires. They found that everything was fine and kindly explained that the issue was likely from how my car was loaded down with gear. They even let me stay in their lot to rearrange everything safely—and they didn’t charge me a dime! I am forever grateful for their professionalism, honesty, and kindness. It’s rare to find a business that truly cares about people the way they do. If you’re ever in the area and need help, this is the place to go!”
“These guys had taken care of 2 different break downs on my truck twice now.they are awesome. Dale the service manager is one of the nicest people that you will meet..and jabs the tech that worked on my truck both times that I was there got right to work on my truck both times and had it fixed right away. They don't try to milk out the time there ..they get right on the job.I've been on the road for 40 years now.and I highly recommend this shop”
“I’ve been impressed by a few automotive shops in the past, but Premier takes the cake. Their transparency has been 100% the video updates they email me is of my vehicle and the results of the diagnostics. Representatives are courteous and knowledgeable, and their repair bay is clean. I appreciate the business model they have, it’s one that the industry should strive to have. Thank you for taking care of my flex, I know when I give this to my nephew, it’ll be a good running vehicle”
“If you need a place for honest mechanics, this is the place. Jason helped my wife and I stranded in Chattanooga on our honey moon because of another mechanics wrong practice. He helped us get back on the road, didn’t try to up charge us because he knew we just needed to get home and was so kind and welcoming. Please go here for your car needs, you won’t be disappointed.”
“We get all of our company trucks serviced and repaired here. Robert and his crew have always maintained his work fast and price competitive. I highly recommend these guys for all your repair and service needs”