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November 2023 by Jeffrey Morales
If you know what to look for, it has good deals. Just evaluate prices. If a "steel" (composite metal) clamp is $7 and other big box stores are $20 - there's a reason. Plenty of people have Harbor Freight tutorials on YouTube and for hobbyist DIY folks - check them out. As for this location, it's clean and the staff seems nice. Most are kids (skilled employees would be too expensive) so know what you need rather than rely on staff. To be fair even the other Bug Box stores are cutting back on skilled staff so....
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October 2023 by zane prescott
I could go broke in this store. The inside track club membership is 110% worth it if you're like me and you've always got projects going. Their return policy is good too. If you have issues they work quickly to get them resolved
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October 2023 by D Bain
Great friendly staff to wait on you and so helpful
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August 2023 by Brian Zillick
Great service. Cheap tools. Can't ask for much more.
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August 2023 by Aaron Nale (Nalester)
The experience was pretty pleasant even though I didn't believe we found the cutting wheel we were actually needing. Lol. But the female cashier was very informative & respectful. She also had a very Beautiful warm smile.
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June 2023 by David Shelton
I love this place this place is a very good place to buy what you need at a cheap price. And the people that work there is really nice and they will help you if you need it. This place was the best thing that has come to Athens Tn. And the things you get there is really good stuff I hope it stays ? for good
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June 2023 by Maypop Music & Arts Festival
Love it cheap tool ? beware tho you get what you pay for great service too.
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May 2023 by John Watts
As they say, the third time is the charm. This time, it was a knock off dremel that was dead on arrival to add to the previous faulty battery charger and rotary saw that wasnt powerful enough to cut a 1 × 12 without binding up. Yeah, they have cheap stuff, but I've found that there's something to be said for paying a bit more for something that works, and performs as expected.
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May 2023 by Steve Monroe
Need more employees familiar with what tools do including the manager. Nice people helpful as they can be a little short on knowledge of what kind of tool you're wanting to do a job they'll learn.
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April 2023 by Samantha Abernathy
Staff is great,they always have what I'm looking for in there too.
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April 2023 by Sheril Mason
Great at greeting you when you walk in, large isles, clean, affordable selection. Couldn't find what I was looking for , wandered for about 30min till I found it. No staff on the floor to assist.
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April 2023 by christina gillman
Love the deals. Love the perks of their club. Got free batteries and flashlights today.
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February 2023 by Robert Calderone
I give them only one star because they don't know anything about the products they are selling. You ask them technical questions and they can't answer them.
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January 2023 by Dennis Bell
This is one of my favorite places to shop for tools and other odds -n- ends. The store is always clean and brightly lit with employees who are willing and available to help you find exactly what you're looking for.Yes, the tools and other things that they sell are Chinese made, but I base my view on an item as to how well it works for the money. A few things are not up to par, but most work fine for me. Most of their hand tools have a lifetime warranty so if one does happen to break under normal use, they'll replace it and that's not bad! BTW, I've bought a few American Made products that weren't so great too.About my only regret is that I didn't join their Inside Track Club early on as I've bought a lot of tools there.
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December 2022 by rebecca guldner
Sign up for email, and they send lots of sales and coupons. Sign up for their year program, and you save more.
