A Plus Appliance Repair Service & Parts is recognized for its excellent and dependable appliance repair services. With a strong emphasis on customer satisfaction, the company provides professional repairs at affordable prices. Customers appreciate the quick response time, often scheduling appointments within 24 hours. The technicians are factory-trained, background checked, and committed to delivering quality service. One technician, Corey, was highly experienced and quickly diagnosed a Whirlpool dryer issue, providing a reasonable estimate for the repair. He was courteous, even taking the time to greet the customer's dogs, which made the experience more pleasant. Another technician, Tommy, was also noted for his expertise and punctuality, explaining issues upfront and accommodating customers' schedules. The team is praised for their helpfulness, as demonstrated by a staff member who assisted a customer with parts beyond what was expected. Overall, A Plus Appliance Repair Service & Parts is highly recommended for their professionalism, integrity, and dedication to ensuring a smooth-running household in Bartlett, Shelby County, and surrounding areas.
I brought my Samsung dryer heating element at A Plus. Lisa tested my old one and the resistors to determine the correct parts for me. She was very helpful and friendly to deal with.
September 2024
Came out exactly when they said they would and fixed the problem quickly. Our tech was very polite and professional, and he came prepared with parts to fix the problem based on the information I gave over the phone.
June 2024
Excellent customer service. Brett did a fantastic job on the repair: fast and super courteous. 5 STARS!
